The Wellness Plan Medical Centers - Northwest Medical Center

"IF I COULD GIVE THEM A ZERO I WOULD! the absolute worst customer service and front desk staff. They have disgusting attitudes and have no idea what they are doing. HIRE BETTER PEOPLE!"

"I've been a patient for 12 years with Dr. Lockhart even after complications with my daughter birth I continued to be a patient. This office is horrible!! Either when you call they are on break and no one answers or something is wrong with the line and you can't get through and your constantly being transferred to the other location she works at. The front staff is very rude, they schedule people on days she is not available and waste everyone's time. I will not be back and hate this was wasted time invested. Don't even waste your time and health here."

"Before I had my daughter in 2015 I use to go here regularly.. I didn’t need much before being a mom but now I’m more mature to see how HORRIBLE this office is. The staff doesn’t care! Instead of sending me a prescription they rescheduling me for an appt when I was just seen not to long ago! I don’t understand how you have medical assistants that don’t return phone calls! My experience lines up with the rest of these reviews .. -1 stars ✔️"

"Waited over an hour to be seen, even when I had an appointment. Staff was rude to top it off."

"This is theeee absolute worst clinic ever.I have never in all of my life experienced anything like it. It's terrible they cancel and reschedule appointments without notifying the patients.They don't listen to or care about their patients. They have attitudes. They tell you the wrong information concerning critical things about your health and recovery and will act as if it was never said. And if you think you're going to get any type of resolution from the manager Ms Shirley Graphenreed So sad to inform you that's a joke too. I honestly do not not know how this clinic is even open and operating."