AAA West Chester 8210 Highland Pointe Drive, West Chester, OH 45069

"Rude, unfriendly, not knowledgeable and I was told to pick up my own pamphlets for whatever I wanted!! They lost my business and my trip to Switzerland."

"I booked a package tour with Ashley at West Chester office. She was extremely efficient and so helpful. I would definitely recommend and use her again. Very understanding and kind."

"I just signed up for insurance through this company. If you are looking to get new rates and want to see what can be done then I would tell you to reach out to this office. I worked with Jessica and now I have a agent/store I can say is my local office I'll use for things I want to do in life from travel (TBD, I am going to be seeing what they can do for me there) to insurance. Looking forward to this and seeing how things go."

"Visited this store a few times. Staff is usually friendly and helpful. Purchased an international driver's permit for $20 two years ago. Ended up being a complete waste of money since most foreign countries don't care about the document and it's an extremely informal document that's hand written. At least it was only $20 wasted. Came back a few times to look into purchasing foreign currency. This location orders from Wells Fargo and charges a transaction fee on top of the exchange rate (built in/hidden) fee, unless you purchase greater than $200 worth of foreign currency. Keep in mind, the best app for seeing REAL TIME and EXACT exchange rates for currency is "XE". It's available for free in Apple iStore and Google Playstore. It will let you know exactly what the currency costs (updated every 60 seconds), then you can subtract to calculate the hidden fee that AAA/Wells Fargo is charging you for the exchange. Example: right now 15,000 Japanese Yen is worth almost exactly $105 US dollars. AAA will likely charge you $116 for the currency, this would reflect a built in fee of $11. Most foreign currency exchanges charge around 7% to 11% for their fee, but the currency exchange in the airports are extremely expensive, charging as much as 30% to 35%. Beware and figure out before you order exactly what you're being changed and how much the fee is that you're paying for each currency so you have some awareness of what you should pay and/or what the fees are that you're being charged."

"I've been here three times: buy tires, get them rotated for free (I bought some fuel detergent because I felt cheap and needed it), and then back for an oil change & tire service. They haven't tried to up-sell me or tell me I need something I don't need. Good prices and good service. Definitely worth giving them a look if you are in the market for tires. Staff is professional if not friendly. 5/5. I'm relatively easy to please (I went to a shop when I lived in Florida. They dropped my infiniti i30t off the lift, blew some shocks, said nothing, and wanted $800 to repair the shocks.) I'm going to go out on a limb here and say that they seem to be doing the traditional business model: sell you something at a decent price and offer good service so you keep coming back. When you actually need work on your car, chances are, you'll go to them first. It seems pretty successful because they have a lot of repeat customers (I also observed a lot of customers come in an out on a first name basis.) The weekend visit I did was swamped. Ask the guy at the front if he can recommend a slow time, and you'll basically have ASAP service if you can make the time slot."