AuguStar Financial
One Financial Way, Cincinnati, Ohio, United States
About the AuguStar Financial
AuguStar Financial is a leading financial institution located at One Financial Way in Cincinnati, Ohio, United States. With a strong focus on providing top-notch financial services and solutions, AuguStar Financial is committed to helping individuals and businesses achieve their financial goals. Whether you're looking for investment advice, retirement planning, or assistance with managing your assets, our team of experienced professionals is here to guide you every step of the way. Trust AuguStar Financial to provide you with the expertise and support you need to secure your financial future.
Photos of AuguStar Financial
One Financial Way, Cincinnati, OH 45242, United States
Opening hours of AuguStar Financial
Monday:
08:30 - 17:00
Tuesday:
08:30 - 17:00
Wednesday:
08:30 - 17:00
Thursday:
08:30 - 17:00
Friday:
08:30 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of AuguStar Financial
"Do not by insurance from this company they operate a classic bait and switch, promise you dividends that they change after you sign. Terrible products sold by a terrible company praying on vulnerable people."
"Absolute HORRIBLE experience all around with this company. I had a policy with Ohio National, who was great and came highly recommended. Since my policy was taken over by Augustar (and apparently also managed by some company called Davies Life and Health?) they actually CHANGED the terms of my policy that I had agreed to, and have been paying over $500 per month for the last 3, almost 4 years now, with no claims on the policy, and they refuse to honor policy terms that were agreed upon when I signed up for the policy. They acknowledged in email responses that customer service is not a priority for them, and that they would rather I just cancel my policy than to address the concerns or questions I brought up to them. Since life and disability insurance is something very important to those of us trying to protect our loved ones and families if tragedy were to happen, I would highly recommend finding a different company, NOT this one. I would NOT trust Augustar or Davies Life and Health with something so important, so I AM going to cancel my policy with them and apply with another company who I can trust to take care of my family if something bad were to happen to me."
"My mother had an annuity with this company and unfortunately she passed away. I was calling to figure out the turnaround time on disbursement of the cash value of the account. I was on hold for almost an hour. Once I got through to someone the associate was very polite professional and knowledgeable."
"Absolutely HORRIBLE experience!! I have been consolidating some policies (over 8) and all the other policies paid out after submitting my surrender forms in under 30 day. I am still almost 60 days later waiting on my funds. This company will not be seeing any repeat business due to their lack of ability to do what they say they are going to. When I called I get asked to sympathise with them, because they are overly busy? I don`t care if your under staffed that's not my problem and I expect my funds in a timely manner. Very unprofessional, actually blamed other policy holders for taking a cash payout which overwhelmed a section of staff. That was a corporate poor choice why should we be forced to wait? Buyer beware, only buyers remorse from my experience!"
"Horrible experience. When you call, you speak with a different person each time and receive different information. No answer is consistent. It is really easy to start a policy with them. However, when it is time to terminate your policy, no one can provide correct information and processing times are delayed by over five weeks. I just found out that one of my policies was not processed, which I submitted five weeks prior. Do not use this company."
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