Animal Emergency-Critical Care: Buford Barb DVM

"The animal hospital did very little to help our dog. In fact they actually made our dog worse off by giving him staples over a pavement burn instead of just cleaning it out and letting it heal. Something I had never heard of before putting staples when there is no actual laceration. Then they gave him medicine That had nothing to do with his injuries. Whenever you would ask the vet any questions such as, should we bring him in for a follow up or how soon she felt we could change bandages. She was very under educated and I would not be surprised if she turned out not to be a veterinarian at all. I do not want to even get into how she as well as the staff were extremely cold hearted and I even heard one of the staff miss lead another patient over the phone and actually hang up laughing about it as she talked to one of her coworkers. Very unprofessional and I would never go back even if I was paid The rates they charged to treat my puppy only to have my family veteran look my puppy over the next day and say that whoever worked on my puppy did a hack job. Even my family that could not understand why staples were used on my puppy. He insisted that my puppy was not seen by a license Veterinarian. Extremely dissatisfied and Extremely bothered that place is like this exist."

"I called about a cut on my dogs ear from trying to get a mat out behind his ear. The receptionist had a very rude tone as I was explaining the cut, and then just told me to bring him in. The exam alone is $99! That's a ridiculous amount just to overlook my dog."

"When my Dog was hurt in a bad accident they were very responsive and caring with my dog. He was kept overnight while they tried to get a consult for specialist. They explained everything that was wrong including the cost and his chances. When I had to put him down they were wonderful and I got to be with him."

"Terrible experience. I waited for 2.5 hours for nothing. They did not treat my dog at all other than give her pain meds. They told me that they didn't even have a otoscope ( ear scope) to look in her ear. While there I overheard the receptionist lie to a hysterical caller and told her she had an emergency to take care of and hung up on her. There was no emergency. She just lied to get her off the phone. The intake attendant asked me the same questions over and over ( he was not paying attention at all). The floors in our exam room had dried fluids on the floor and lots of animal hair and dirt. I will never go there again."