Sylvania YMCA/JCC

"Front desk person was very rude to me . Asked for a Manger. She did not do anything about it but make excuses. I will not be coming back. Very rude staff. And another staff member like someone mom telling them to wash there hands and then rnning and telling her manager. Grow up we all adults here.."

"Equipment, cleanliness, and amenities leave much to be desired. Speechless."

"Very upset it stated 2 guest passes in a 12 month period. I took my daughter there for the day and l could not get her in unless she joined as a member. Glad l have a membership at St James Club as we went there no problem it ended up a great afternoon."

"I find it ridiculous that the baby /toddler pool was rarely opened last summer and now I'm being told that it's not opening at all this year. As a mother of a 2 year old and a 3 month old this is so frustrating, and now I have to drive across town to use another Y that has a baby/toddler pool. So inconvenient."

"The staff who work here are good. However, MANAGEMENT PROVIDES A POOR FACILITY AND SERVICES OVERALL!! We took family membership in Jan 2019 with $80 per month fee. First of all, they only provide limited equipment in this location. And I typically went in the early mornings around 5:00-5:30 am during Jan-Feb 2019 time frame, and have found several of the tread mills in this location not working at all. I have come across this issue many times during my visits in this time period I am talking about. The management did not to fix it. We had to give up and handed over the entry keys and stopped using YMCA services. And when we requested to cancel our membership, they have created a big issues out of it. Well, first they have limited equipment, and then if any equipment is not working, they do not fix it. We did not find a way out. For the monthly fee they charge $80, it is not worth. Places like, Planet Fitness, provides a much better facility and services (plenty of newer equipment, clean facility, low fee $10, no contract). Planet Fitness is much better option in comparison to YMCA in this location. BE VERY CAREFUL WHEN YOU GET INTO MEMBERSHIP CONTRACT WITH YMCA!!!"