Erin Patton - State Farm Insurance Agent
About the Business
Erin Patton - State Farm Insurance Agent is a trusted insurance agency located at 944 South Main Street in Urbana, Ohio. Just 2 blocks north of the County Department Building and 9 miles north of Northridge, we serve individuals, families, and businesses in the Urbana/Springfield area. We offer a range of insurance options including auto, home, life, and health insurance, as well as business owner's liability and benefits packages. We also provide farm and ranch insurance, as well as earthquake insurance for homeowners.
Our dedicated team understands the importance of protecting your assets and securing your future. We offer free preparedness binders for every family and conduct routine insurance and financial reviews to ensure you are adequately covered. With over 20 years of experience, we are committed to helping you make informed decisions and reach your financial goals.
At Erin Patton - State Farm Insurance Agent, we believe in empowering our clients to take control of their destiny. Whether you are looking for robust retirement plans or DIY auto maintenance tips, we are here to provide the information and support you need. Our team of professional problem solvers will guide you every step of the way, from assessing your risks to achieving your dreams.
Family is at the heart of everything we do, which is why we offer personalized service and tailored solutions to meet your individual needs. Dana, our remote customer service specialist, works diligently to ensure your accounts are in good order and that you are taking advantage of all available discounts. Life can be busy, but we are here to make follow-up easy and hassle-free.
If you have any accessibility issues with our website, please call (937) 652-2463 for assistance. We are dedicated to providing exceptional service and support to our clients, from start to finish. Contact us today to learn more about how we can help you protect your loved ones and secure your future.
Photos
Location & Phone number
944 S Main St, Urbana, OH 43078, United States
Hours open
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM
Wednesday:
9:00 AM - 5:00 PM
Thursday:
9:00 AM - 5:00 PM
Friday:
9:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I have State Farm insurance thru Erin Patton. My insurance (home&Auto) comes out on the 28th of every month. State Farm takes it out again on the 7th mind u our company is on theses strike going across America so all my money counts to stay up on my bills. So when this happened, I called Erin and told her that they took it out again and I wanted it back. She said she’d take care of it and now I’m two weeks in I’ve called almost every day and her secretaries are rude and mean and act like it was my problem why it was taken out even though they told me it should come out within a couple days and I’m still waiting so now I can just tell Erin is just worried about Erin and not the people she represents"
"All the ladies at Erin Patton State Farm are very sweet, helpful, and knowledgeable! We’ve had a great experience as customers and would recommend Erin Patton and her team to anyone!!"
"Insurance through Erin Patton - State Farm made a huge difference in how I look at insurance companies. I switched my insurance to State Farm after constantly being overcharged through other companies and Erin Patton and her team made it super fast and easy as well as saving me money with the many discounts offered. They searched for every penny and they truly care about saving their customers money and I couldn’t be happier. I’ve always had a bad experience with insurance companies being shady and uninformative but Erin Patton and her team changed my mind about insurance. Because of this team, I have regained confidence in insurance knowing I have everything I want and need on my policy with no unspoken charges. HIGHLY recommend! 5 stars all the way around."
"Worst customer service I have ever experienced! Very incompetent!!! Wish I could give 0 stars! Reply to their comment: They do know who I am. They can figure out what my name is by reading my email address. They dropped the ball multiple times with my Life Insurance policy. Jennifer and Erin are both incompetent in their line of work. They do not care about their customers. If you call with a question, expect 2 weeks at least for a reply. It took them 4.5 weeks one time, and that's with me calling them weekly for an update. My parents (who have their own policies thru State Farm) and I went back to our original State Farm agent, who is 50 miles away. But no headache now!!! Erin Patton gives State Farm a bad name. RUN AWAY FROM THIS BUSINESS!"
"Erin and her team are always extremely friendly and helpful in every situation. They all genuinely care about their customers and the community. Erin always makes time in her busy schedule to make every customer feel welcome and protected with State Farm. Highly recommend!"
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