Animal Emergency & Critical Care Center 2921 Douglas Road, Toledo, OH 43606

"My poor Saint Bernard poodle mix tripped over a thresher that had fallen out of the rack and really lacerated and cut up his foot and leg. Of course this had to happen on a Saturday but I am so thankful for the emergency vet services. My husband brought him in and they took great care of him with lots of compassion and were very friendly. I would not hesitate to bring any of my animals back in an emergency. Thank you for being kind and caring to Booboo."

"I am taking care of my sister's two cats while she's between moves. Her one kitty, Henry, is a mostly orange cat with extremely thick fur. He got some poop stuck in his fur near his bottom, so it was either wait until Monday(this happened on Saturday late afternoon) or take him to the emergency vet clinic for some emergency grooming. Having utilized the services of this emergency vet clinic in the past, I had no reservations about taking Henry there. They have always taken good care of the critters I've taken there in the past(my various cats and the toy poodle I had) and was very confident they would take good care of Henry. With this pandemic going on, they took Henry into the clinic while I waited in my car. After awhile, they brought Henry back to the car with the poop cleaned out of his fur and a modest shave job around his bottom to prevent a repeat occurrence. They did this for a very reasonable price(EXTREMELY reasonable). They get a well-deserved 5-star rating from me!"

"I took my 10 year old cat into this place a few years ago due to her breathing very heavy. I was freaking out and after the Vet ran some test and took X-rays they told me I would need to put her to sleep due to something being wrong with her heart. I KEPT asking for better options and they told me that they could send the X-Rays away for a second opinion but it would take 2-3 hours and the result would likely be the same. I LOVE my cat and had them send out the X-Rays and waited... I am so glad I did because the results came back and all that was wrong was my cat had asthma. Had I taken the Vets advice and not asked for options I would not have gotten the extra years that I have with her now... she is still alive! I will go back to this place as a last resort and always get a second opinion."

"My chihuahua had a deep gash in her back from another dog. It was so deep you could see her muscles. After waiting 2 hours at 12 at night they finally call us back and tried to suck as much money as possible. They wanted to sedate her....... Just to do a couple staples. They tried charging $300 that they wanted on the spot! These unprofessional sorry excuses called vets truly don't care about animals. They didn't clean my dog up or anything!!! I walked out and had to pay $89 for their joke service. Joke!"

"Some of the staff are nice...mostly the RVT's. Didn't care too much for the Doctors (Especially Dr. Avery)....talk about rude, If you go there under emergency circumstances, expect to wait at least an hour. They are so slow! There is only one doctor on staff to see the pets. Every time I have gone, it was AT LEAST an hour wait for your pet to be seen and it's a huge production to try and leave. Very expensive place...if possible I would avoid it. Seems like they keep trying to come up with ways to get you to spend more money. I had my dog in for a recheck after they did surgery and Dr. McCumber told me she was going to send me home with an antibiotic and 20 minutes or so later (while I was waiting to check out) a tech comes up with a list of stuff that the doctor wants to do, including x-rays, and none of this was mentioned in the room at all. After doing the x-rays, the doctor told me my dog would more than likely need another surgery. I was upset and went to my regular vet for a second opinion and she gave him some different food and meds and he has recovered amazingly! They sent my dog home too soon after surgery and then wanted to do another when he had not even had a chance to recover! Was not happy....will not go back again."