Cincinnati Children's Mason Primary Care
9600 Children's Drive, Mason, Ohio, United States
About the Cincinnati Children's Mason Primary Care
Cincinnati Children's Mason Primary Care is a leading healthcare institution located at 9600 Children's Drive in Mason, Ohio, United States. As a trusted primary care provider, our team of dedicated doctors and healthcare professionals are committed to providing high-quality medical care for patients of all ages. From routine check-ups to specialized treatments, we offer comprehensive healthcare services to ensure the well-being of our patients. Visit us today and experience top-notch medical care in a warm and welcoming environment.
Photos of Cincinnati Children's Mason Primary Care
9600 Children's Dr Bldg. D, Mason, OH 45040, United States
Opening hours of Cincinnati Children's Mason Primary Care
Monday:
08:00 - 19:00
Tuesday:
08:00 - 19:00
Wednesday:
08:00 - 19:00
Thursday:
08:00 - 19:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Cincinnati Children's Mason Primary Care
"Don't get me wrong, we love our doctors at what used to be Suburban Pediatrics in particular Dr. Wallace since our children were very young . Now that Children's Hospital has bought them out, it is total chaos. There is no longer response from the staff, the operator sends you to voice boxes that you don't know whether or not the recipient did actually receive it or not, it's like no staff really cares any more. Very frustrating to see see this change towards worse rather than improvement in services. Seemingly all about SAVING MONEY and STREAMLINING OPERATIONS, who cares about patient care and needs."
"Arrived at our 8 am appointment at 8:02 am and weren’t seen until 8:30 am. How can you be behind that early in the morning? I’ve always had a great experience taking my son there for a year now but it almost felt like they were delaying it on purpose because we arrived a minute late. This appointment was just for 4 shots that took less than 3 minutes to do, we weren’t even seeing a doctor! No apology for the wait or explanation why it took so look. Absolutely terrible customer service, super disappointed because we have been so happy here."
"Our daughter has been a patient since birth(2002) first seeing Dr. Robenson who is now retired and is now seeing Dr. Carla Barreau(fantastic, knowledgeable, and very kind)this practice has always been so accommodating. I have always been able to get an appointment same day when needed usually within the hour. They are just terrific. All doctors are qualified to see your child. I have run camp forms athlethic forms over in a rush and they always are so kind getting them filled out for me on the spot. I especially like the idea that lab work can be done right next door and the urgent care located there is open till 11pm. Can not sing their praises enough, rest assured if you bring your children here you will be in competent loving hands."
"I have taken my first daughter to Suburban Pediatrics for a little over three years, and now my second little one is also a patient. I love this practice! We have seen many of the doctors and nurse practitioners and have loved every one of them. They are kind, considerate, knowledgable and understanding. They are especially patient when listening to your concerns as a parent and make sure to answer all of your questions before leaving the room. I have never felt rushed in any way and have complete confidence in their care and recommendations. Our primary physician is Dr. Kaltenstadler and she is incredible. My oldest daughter just loves her and is excited to see her when we go in for a checkup. I guarantee you will love this practice!"
"I should have seen the red flag when my husband had so much trouble getting ahold of them to make our daughter's first appointment when she was born. He tried calling several times with no answer and even left a couple messages to which they either took forever to call back or had to leave a message for us because the cell phone reception in the hospital was not good. In my opinion they should be answering the phone in the first place and not playing phone tag with their patients. To this day it is still a nightmare trying to get an appointment. I almost always try to make the next well appointment while I'm there at the office, but sometimes they aren't scheduling that far in advance, therefore requiring me to call in. I have been trying to call several times throughout the day for the past 2 days to make my daughter's 1 year appointment and have yet to get someone to answer the phone. The few doctors we have seen are good, but honestly we have only seen a doctor a couple of times because they schedule most of the appointments with a nurse practitioner. We are expecting our second child and plan to switch to a different pediatric care when she is born."
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