Kroger Marketplace 9001 U.S. Highway 42, Union, KY 41091

"Emerson was my cashier today. That’s the only reason I’m taking time out of my day to write this. He was fast, kind, made me laugh, and even shared some random facts from a topic of my choice. He genuinely seemed like he was making the most of his time, and enjoying life to the fullest, and that kind of energy spreads. You need more people like Emerson!"

"Visited Union Kroger this afternoon. I arrived at checkout. Cashier was on her phone, appeared to be texting, zero acknowledgement I even existed. I continued to place my items on the belt. Nothing from her at all! I emptied my full basket onto the belt. I looked at the bagger. The bagger looked away. I looked back at the cashier, she finished her personal business and began to ring me up. I asked the person bagging to double bag both milks. She nodded. I paid my bill, the cashier handed me my receipt and said not a word after the transaction. This is not an isolated incident. Curious to know, what is Krogers idea of simple customer service? Hello maybe? Thank you possibly? Pathetic!"

"Went to get a whole chicken for dinner this evening. Asked the butcher if he can cut it up for me and he had a very bad attitude. I was still polite abs said thanks I appreciate it. I got home and this thing is destroyed! Butcher department definitely isn’t doing well. I am very upset. I was even missing the drum part of one wing! Tons of meat was left on the breast as seen in the photo. Definitely look elsewhere for a butcher."

"ClickList is way understaffed. Multiple times I’ve had to wait an hour or more to get my order. I use the “on my way” feature and it still takes forever. I don’t think I’ll be using ClickList again for awhile. Very disappointing because it was a great option for me having 3 young kiddos, but after them screaming and crying in the car because we had to wait so long, I’ve decided it is not worth it. Poorly executed."

"Really nice, really big Kroger. Great selection of food and products! Their restaurant, Kitchen 1883 looks pretty yummy, but I didn't get to try it out when I was there. What I did get was some imitation crab sushi that was delicious! Haven't been able to find it at any of the other Kroger marketplaces in NKY."