UH Westshore Primary Care

"If I could put 0 I would. Doctor Richardson is the up most unreliable doctor i’ve ever had. She’s always more than an hour late which is so inconvenient. A 30$ co-pay for a 5 minute zoom call? Only for her to send me the wrong medications?! (paid 25$ for meds that aren’t even mine which i won’t be getting back). honestly incredible. i don’t recommend this place at all. they just want your money they don’t care about you."

"I’ve been going to dr Rish since I was an infant, my son also goes to him as well. He’s great. Compassionate, he genuinely cares about his patients. He treats us as family. He gives me advice when I desperately need it. And he listens. He passes no judgement, and always makes us feel welcome & safe. His office is clean and sanitary. I feel comfortable around him, and I trust him whole heartedly."

"Dr. Rish is a horrible doctor and probably not that good of a person. Very very prejudice. I felt IMMEDIATELY judged by him because of a disorder I have, to the point I called my wife afterward to tell her how upset it made me and I need to find another doctor. Well low and behold when I got a letter a week later saying he will no longer accept me as a patient. I went there for a constipation medicine. THATS IT!!! He asked me nothing about my medical history, nothing about how my health was currently, he saw my disorder, passed judgement and got me out of there ASAP. I was sick, constipated, waiting desperately for my prescriptions he wrote me to get preauthorized for a week, only to find out he cancelled them. Wow thanks doc you really care about people. Coward"

"Just called to make an appointment as a new patient, and was told I couldn’t do that without knowing which doctor I wanted to see. Despite the fact that I’m already in the UH/Westshore system as a patient and am just trying to receive care closer to home. But, ok. “Who has the earliest availability to accept a new patient?” “Well sir, I need to know which doctor, some of them aren’t accepting new patients.” ...holy cow, is this a prank show? I’m supposed to have hacked into your scheduling database to know which of your providers has an open slot? Or, is this like a mafia clinic, and I need to know somebody who knows somebody who can introduce me to the right people to get in? I don’t pick my provider by looking at their picture online. I just want to make an appointment. Thanks for not even being able to accomplish the single most fundamental part of your job."

"I’ve been going here over 15 years now. The staff could be better at times. Sometimes there’s a wait but that’s because Dr Rish takes time with his patients. He is a great family doctor that listens."