Oak Pointe Veterinary Care

"We have been boarding our dogs at Oak Pointe for more than a decade and they take such amazing care of them! When we pick them up, we’re greeted by happy, wagging tails who are ready to go home, but seem quite pleased about their stay. I highly recommend them!"

"I was a new patient, rather my cat was, he was having a severe eye issue. They got me in the same day. The facility was great. The doctor and, the staff were very attentive. They answered all my questions and showed me an easy way to apply the cream to my cats eye. It's been 4 days and his eye is definitely on the mend."

"The staff are very friendly and knowledgeable. Dr. Brothers is very informative and took time to make sure that we understood what was going on with our puppy and help us to be successful. I love the cleanliness of the office! This veterinary clinic is amazing! Although we have to drive an hour to have this experience, it is well worth it!"

"Dr. Brothers is great! Nice staff, very responsive and caring people here! Our cat has some health issues and is getting old, she is 16, and this place takes great care with her, we appreciate that. Awesome vet clinic."

"This review is based on my experience and views: I will never again use their services and I cannot in good conscience recommend them to anyone and would not use them even if they were the last place on earth who offer the services they offer. My pet was boarded by them for 8 days and then treated for lethargy and dehydration less than 24 hrs after being picked up (treated by a vet ER due to them being closed and not answering their phone) after being boarded with them for 8 days. 5 days after I picked my precious fur baby up she passed away. Prior to dropping off my fur baby she was healthy and active, the evening I picked her up she barely moved and I was worried sick. I asked for their management to call me after my fur baby passed away and all they could do was refer me to their insurance company and never heard from them again. I have spent almost 2 months dealing with their insurance company only to have my claim and appeals denied!! I never thought they would treat me in this manner and I am still in shock. I will never trust them with another fur baby. This entire review is my own opinion and based upon my personal experience with this business. Their brochure stated requirements and all kinds of nice wording, but they didn’t adhere to their own policies, and it was told to me by their insurance company that they didn’t adhere to their own safe guards and documented rules and policies in order to be accommodating to me,!!!! I would rather have been denied boarding,and had I known that my pet would be dehydrated (per the different pet ER that treated my fur baby less than 24 hrs after picking her up from them) I would have canceled my vacation plans, so this experience makes me question their ability to follow instructions (upon drop off I gave the attending employee who admitted and accepted my fur baby,they admitted they were new , I left with them my pets water fountain that I explicitly told and left instructions that my baby only drank from her water fountain and being previously told upon booking that they had plugs near the cages and it was perfect to bring her water fountain that I made clear upon booking and drop off that my baby only drank from her water fountain ! so imagine my surprise and shock and disbelief upon pickup that the attending employee told me they didn’t use it , that they were afraid she would bite the cord, I know I’m not the only one who has power cords in their house around animals , all of this and the experience I had has left me shocked and changed my view and opinion of this business. If they had done the right thing my view of them would be different. In the end their insurance company offered me $1’000.00 and wanted me to sign forms and agree to not speak publicly, post comments or write reviews. My fur baby and her memory are worth more to me than $1000.00 and keeping my mouth shut so they can hide this experience and their admitted disregard adherence to their own company policies.. This is my personal experience with them."