Cincinnati Children's Urgent Care - Green Township

"We wanted to express thanks for our experience at this location. Yes, there was a long wait (it’s an urgent care!), but Dr. Lammert and the entire medical team were incredibly kind, thorough and patient throughout the entire process. Our concerns were very much valued, and time was dedicated to ensure we understood exactly what may be going on with our child and what our options were. Thank you all for what you do and for staying late on a Saturday night to help us."

"We arrived less than an hour before they were closing with an advertised wait time of 65 minutes. Every single person, from the lady who checked us in, the PCA, the RN and the doctor treated my son with respect and made him feel as if the whole situation wasn’t scary."

"Empty waiting area, staff sitting on their phones, 30 minutes before closing and we were refused service, and told to go to Clifton. Registration person said they have a cap on the number of walk-in patients they can accept. They are only open 5 hours."

"Came in on Sunday (05/01) for my 6 month old daughter having a high fever. Was told there would be a 4 and a half hour wait with 3 others in the waiting area. One woman was behind her computer coloring in a book while the one next to her was on her cell phone the whole time. After being seen, was told that possible virus they couldn't pinpoint and needed to wait for urine culture to be completed which we would have results no later than the next day, monday. It is now Wednesday (05/04) and we took her to our pediatrician to find out she does indeed have a severe uti and results were turned in on Sunday evening and was never notified."

"Worst urgent care I’ve ever been to. Nothing urgent about this place whatsoever. Arrived at 9 pm on a Monday night. Parking lot empty, rooms empty, staff everywhere just laughing and joking. Sat in the waiting room for over an hour others came in with a sprained finger and was immediately taken back before my 6 year old with a half swollen face from an ear infection. Eventually just left because they obviously do not care whatsoever about their jobs. Will never return!"