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HealthSource Eastgate - Pediatrics and Dental
4627 Aicholtz Road, Cincinnati, Ohio, United States
About the HealthSource Eastgate - Pediatrics and Dental
HealthSource Eastgate - Pediatrics and Dental is a leading healthcare institution located in Cincinnati, Ohio. Our dedicated team of doctors and health professionals specialize in providing top-notch pediatric and dental care for patients of all ages. Conveniently situated at 4627 Aicholtz Road, our state-of-the-art facility offers a warm and welcoming environment for families seeking comprehensive medical services. Whether your child needs a routine check-up or dental treatment, our experienced staff is committed to delivering personalized care to meet your family's healthcare needs. Trust HealthSource Eastgate - Pediatrics and Dental to provide compassionate and expert care for your loved ones.
4627 Aicholtz Rd, Cincinnati, OH 45244, United States
Opening hours of HealthSource Eastgate - Pediatrics and Dental
Monday:
10:00 - 17:00
Tuesday:
07:00 - 16:30
Wednesday:
07:00 - 16:30
Thursday:
07:00 - 16:30
Friday:
07:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of HealthSource Eastgate - Pediatrics and Dental
"It’s a shame this dentist office only hires EXTREMELY rude receptionist. Covid has these receptionist messed up and living in a wild world. They can’t be bothered to pick up the phone I can’t tell you how many times we have had to physically go to the office because they wouldn’t answer a phone. But today is what sent me over the edge, my 5yr old went in for an emergency appointment and being a single parent I also had to bring my 2yr old with me since I have no local family to watch him and he’s never gone to daycare and I was met with discrimination by the receptionist on a power trip trying to turn us away or force my 5yr old minor to go back by herself. It’s sad that a pediatrician’s office allows both parents and siblings to come back without questions but a dentist office doesn’t. And the policy hasn’t always been this way pre-Covid there were no restrictions on who can or can’t come back we have been coming to this dentist for 5yrs and never had an issue pre-Covid now post-Covid it’s been nothing but issues with the front desk lady’s the dentist that sees my child is nothing short of great! I’d also like to add that when the dental hygienist came to call my child back she had to stop with the lady who checked us in to gossip about myself and my kids first as if we couldn’t hear them. Definitely will be following through with calling HR and beyond to notify them of the service their “lovely” front receptionist service they provide. If your a single parent that has other children or a parent that has no one to watch your other child/children beware. Also wanting a minor to go back by themselves regardless of the care being given (dentist, pediatrician, ect.) is a HUGE red flag. After 5yrs we will take our kids elsewhere solely because of the receptionist, they are jokes."
"Love this place! I have went here my whole childhood, and currently take both my children. We see Brandi, but like all the providers."
"5 stars For dental- love the dental care! Have been going here 5 years never had a bad visit and they always took care of me. 1 star For pediatrics. I want to start off by saying I loved them & never had a issue, and my oldest has seen Dr Schaffeld going on 9 years! Since the day she was born! But sadly now I have two incidents I’ve had in less then a month when it comes to scheduling at Health source Eastgate. The first incident involves my 3 week old daughter, they gave me such a hard time while I was in the hospital after giving birth to Schedule her first appointment. The actual words from the lady at the other end was “we think it’s better she stay in the hospital” because all pediatrician offices know babies need they visit scheduled before the pediatrician at the hospital will let them leave. My daughter did finally get her apt though.. My second incident involves my son, this one really is what set me off because clearly us getting healthcare there is just not going to happen. Thursday August 13 he was visiting grandmas and dropped a paint can on his toe cutting it right on the cuticle bed. He was rushed to children’s who fixed it up, because of how severe the cut was and the nature we were told to follow up with primary care with the first week; then again at 14 days to remove stitches. When I talked to the scheduler she first told me “we don’t do Er follow ups” then offered me a video appointment for the 14 day one. Then when I told her I needed stitches removed at 14 days she told me I could always just take him to urgent care. Every child deserves healthcare. After finding a new drs office I come to realize this is the only one giving parents a hard time scheduling. Highly recommend the dr hopefully one day she will be smart enough to leave such a horrible practice. She is truly a amazing doctor!"
"Very unhelpful and uncaring about situations that don't affect them. Expect them to cancel your appointment and not care to reach out about it until you show up. Understaffed but clients will take that hit. Your better off at any other Dr than this unreliable one. Not the first time I had issues so I immediately pulled records, which I wouldn't be surprised if that paperwork was "lost." Considering their job is too hard to do correctly. Not sure how they even still have a business."
"I see all these bad reviews for wait times and being treated as a number and so forth. I've had nothing but great experiences with them. I just called and scheduled a well check for my daughter and the whole call took 5 minutes. Robin is always so nice in scheduling! We see Dr. Long and I always appreciate the speediness of appointments, especially if you have a small child who doesn't necessarily want to be there. She's offered referrals for me, with no issues. I've also never had a long wait at the office. I get there 15 minutes early as requested and most of the time I'm out of there a few minutes after my actual scheduled appointment. With no a lot of options of doctors that accept our insurance, I'm so glad this office is available!"
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