Mercy Health - Fairfield Orthopaedics and Sports Medicine

"Why is it that none of the doctors respect the time of their customers? You make an appointment, show up 10 to 15 minutes before and then wait for 30 minutes after your called into the exam room! If your late they cancel your appointment and charge you but they can't be on time."

"Saw Dr. Arebi. My entire experience was positive. From the front desk, to the X-ray tech, and most importantly to the amazing doctor. I hope I never break anything again and never have to come back, but if I do, I would definitely return."

"I've been going here for the last few weeks since i injured my elbow 3 weeks ago. I recently injured my elbow again while driving and wrecked my car I was at the hospital for it. I am now all swelled up again, back in a self wrapped ACE bandage to help me with Support & deal with the pain. My dr refused to see me before my 6 week check up to make sure everything is okay or find out what's causing so much pain because the nurse TOLD me there was NO record of me being at the hospital or having more x-rays done that show more swelling ... (acting like i am just making up the WHOLE thing up For SOME REASON) so I politely sent them the proof of me being in the hospital & I would NOT recommend dr Theresa Cole to anyone!!! A true dr who cares about their patients would have at least scheduled an apt to reCHECK IT OUT!!!!!! You can see the dates on my information."

"The worse place you can go to for Orthopedic needs. Staff are so unprofessional, they schedule me for an appointment and when i arrived they told me it was at another time even though I had a Mercy card with me written by the front staff, with the time of my appointment. they did this to me for three consecutive days, I had an appointment with Dr. Michael Chen, they scheduled me wrong all three times. On the third day staff waited until i arrived for my appointment only to tell me Dr. Chen does not want to see me anymore. I called Mrs. Susan Lafary to complain and she could not do anything. Please don't let them do this to you, don't waist your time scheduling anything with these people."

"I fell at Hamilton Meadow Shopping Center on Nov. 22, I went to Mercy Emergency were I was treated so Nice , they took time with me,took ex-rays and found out I had broke my wrist across the joint. They then came in and said I could see an Orthopedic Dr. that day instead of waiting till I could get an appointment. So I said yes schedule me. I came to the Health Plex Bldg. I saw Dr Sameh Arebi he was very nice,explained where it was broken and then put a case on it. I'm a 9yr Cancer Survivor so I have been to Mercy Health Plex.Dr Evan Lang is my Oncology Doctor. He is fantastic."