Mercy Health - Enon Primary Care

"This practice should be used for critical issues only, as they advised that is all they had time for, but even then, you might as well just go to urgent care. I have been going for a few years, and Dr. Thomas has helped out a lot, with referrals to the right specialists. A few months ago, he put me on one medication himself, my only medication with him, that requires a monthly follow-up. I have a full time job in the business world, 3 kids, a large extended family, so I need a practice that can work with that; no different from a lot of people these days. I had to cancel an appointment for reschedule for my monthly medicine check-up, due to a family member in the hospital, who ended up passing away. I called the next day to reschedule because this medicine is important to my health, and I couldn't get in for 6 weeks. After telling the practice that I was going to run out of my medicine long before that, they said "sorry, we can accommodate you". So, I have to look for another Doctor. Why would the practice put me on a medication, requiring monthly visits, when they can't accommodate it? They were less than friendly about it, even after I explained that my familymember was not doing well in the hospital, so this is not a practice I would recommend, nor will I be using again."

"Dr. Peters is a very cocerned doctor"

"I feel like it would take me all day to explain everything so to try to keep it as short and sweet as possible I do not respect the doctor's nurses or anybody that works in this office I feel like they handled my situation completely wrong and I do not appreciate any of them for it I would not recommend this place to anybody I feel like you would get better care through the Kettering Network or Miami Valley or even Soin. A lady stepped in my face for no reason and acted like she was going to put her hands on me when my mother stopped in she proceeded to argue with my mother and then threatened my mother and I by telling us that she was going to wait for us in the parking lot then proceeded to fake cry and fake hyperventilate and then the doctor who was my son's doctor took her appointment before he took our appointment after sitting for at least half an hour wondering why it was taking so long that's when I found out that he did indeed take her appointment even though our appointment was scheduled first I asked several times for a number to file a complaint they threatened to call the cops several times I got upset because the receptionist pretended like she didn't see the lady getting ready to hit me and then she turned around and pretended like she didn't hear her threaten me and my mother if anyone should have got kicked out of the office it should have been her not mean I do not appreciate the way that I was treated At All by the doctor the nurses or like I said anybody else in that building nobody would listen to me I was ignored I even asked several times if there was any cameras in the waiting room to prove that I was treated wrong that me and my mother were threatened and to prove that she was the one that was lying they claimed they didn't have any in the waiting room and the receptionist the one that claimed that she didn't see or hear the other lady said that the only cameras they had were in the parking lot"

"I had accidentally ingested a good gulp peroxide I know you wonder how someone accidentally does but myself did cause of being in a water bottle and not being known that it was peroxide but yes did they help me whej I got there but I was not approached by nice or comfort at all I was treated like an annoyance through out the whole process also the two nurses that was left to withdraw blood had to talk each other through how to do it saying they haven't done it since medical school the ending results was my bed being soaked in blood they got their samples but left me in more pain front the procedure you would think this would also encourage them to treat me better but no the nurses continued to barely talk to me outside of asking answers they needed to know and to tell me what they were trying on me next..no words of comfort or anything I was treated like a suicidal Maniac when all I did the whole time was thank them and agree to anything they thought would help just to stop the internal pain I was having none stop. But yes to those who wonder what happens when u ingest peroxide it feels like u just roasted ur whole insides and every second is pain. I'm a 31 year old dad and am very happy with life and would never consider suicide so how I was treated like an annoyance by the staff was very rude and uncaring but did they finally figure out a medicine to give me that numbed my stomach yes and I thank the doc for that she was very caring and definitely there for me but the nurses and staff needs to work on their attitudes and care for someone suffering. Thank you to whoever might read this and see a frustrated patient just wondering why the staff treated me so uncaring. But I also gave 3 stars because the doctor was amazing and definitely calmed my problem I had dealt through the last 2 days."