Hartzell Veterinary Services: Hartzell Charles W DVM 5646 Horatio-Harris Creek Road, Greenville, OH 45331

"The staff is always friendly and on point. Dr. Sue Ann is a wonderful vet we truly love them all."

"Called this place for help with my puppy that had parvo they shunned me away even though I had a hunk of cash in hand they said they wasn't taking new clients and they didn't want to mess with it. Definitely poor customer service if your dog is dying do not take them here take them to Lynn veternarian hospital."

"I wanted to take my cats to her since years ago I had taken my cats who had passed. I had really liked her and trusted her. When I called this year I was told I was not in the computer. I called several times to see if she was taking new clients. Yes was the answer, starting late June. I was excited and told the secretary that I would like to make an appointment for July. I was told to wait a minute. She came back to phone and told me to find another vet. I asked why since I had always paid my bills and spoke well of her. She repeated again to find another vet and would not give me any reason. So I am guessing that it must be that I am a poor, white, elderly woman since I know of no other reason. Even if I was told I that she would see them now I could not take them as I fear for my cats lives. So sad that I am getting treated this way. I feel so discriminated against. I would not recommend this vet if you are old, poor, white woman basing it on my experience. I do not know about her husband who does large animals."

"Dr Hartzell is a knowledgeable and caring vet. Her office is spotless, her staff is helpful and friendly. Best of all, the cost are reasonable. My family has been going to Hartzell for over 10 years and we are very satisfied."