Cataract & Laser Institute

"Had a wonderful experience at Maumee Cataract Clinic. The staff was attentive and professional. All appointments have been on time or even a little early, no waiting. Surgery went smoothly and follow up visits were thorough. Very happy with my results and highly recommend!"

"Called made an appointment. Showed up for my appointment. Signed in with receptionist. She took my insurance info, and told me to have a seat. Waited over an hour. Finally went to the desk and asked if waiting usually took this long. She says oh I’m sorry I forgot to put your paperwork in the right place. Then they get me into room. And the nurse asks how long has it been since I took my contacts out. I said that morning. So she says oh no we cannot do this exam because you have to have contacts out 5 days prior to the exam. I asked why didn’t someone tell me this when I made the appointment. She had no excuse. So I had to reschedule and now wait another month"

"Had an appointment today at 10 AM went I went into the office, it was dark. Was not greeted, front desk person spoke to me from accross the room, asking my name, birthday, etc. I said I had an appointment, she saw that it was canceled, I stated no one contacted me and told me. She stated Dr. Mane had her baby, well congratulations to that, but still no one contacted me. She told me it was recorded on my records that they did call my number, I said no one left a message.............she said they would not leave a message they juat try to reach you, that when they cancel an appointment they don't leave messages, VM's etc. I was not born yesterday,,,,,,,,,,,,,,,,,,,they call 2-3 times to leave messages when you have an appointment as a reminmder, but not when they cancel you out. She would be happy to make anohter appointment with another Dr. (No Apology) My husband and I left with a bad feeling about the place and the people that are hired to be customer service friendly. So I have decised to find a new Dr. and leave them behind!!"

"I recommend Dr. Mane for blepharoplasty. She did an amazing job on my surgery. My stitches were so perfect and I am pleased with my results and follow up appointments. I highly recommend her for this procedure."

"Thank you CLI for another pleasurable eye exam! It is so nice to be welcomed with smiling faces and relatively short waiting times. My technician, Rachel this time, was efficient and very thorough. She picked up on what I thought was something out of her realm and explained a service CLI has available to resolve my issue. A nice surprise! During my short time in the waiting room, I overheard the staff fitting an emergency into the schedule. A reminder as to why we sometimes may need to wait a little longer that we may wish. Thank you for being there for all of us!"