Professional Vision Services- Bellefontaine

"Walked in to get my eye looked at because It was scratched back in 2021. At the time my eye wasn’t in much pain . It calmed down a lot from the morning but the flare ups are crazy painful . Told him I’ve been to 3 separate doctors and the emergency room a few times . He had me cover my eye and read the board and said it’s minor and nothing is wrong with it. Gave me a paper to pick up eye drops at Walmart! Spent 100$ out of pocket because I called around all morning and couldn’t find someone to fit me in . Waited for 1hr to be seen for literally 3 minutes. When they said they could fit me I figured they would take into consideration how much pain I’m in with the flare ups. Not even a little. Literally worst experience I’ve had."

"The staff is very kind and efficient. The facility is clean and they always have a large selection of glasses to choose from. Highly recommend."

"While the staff and doctor are nice, they are always having problems with their systems or trying to figure out how many contacts are in a years supply... I couldn’t even pay for my contacts at my appointment because they couldn’t figure out how to get it to run through their new system. Then they didn’t come in until 3 days later than when I was told and I never received a call that they were in, I had to call myself to check. Finally picked them up, only to have them call me BEFORE 8am the next morning to have me check the boxes because -lo and behold- they gave me the wrong box. So now I have to drive an extra hour to exchange my wrong contacts. Unbelievable and unacceptable."