Cleveland Clinic Willoughby Hills Express Care Clinic Willoughby Hills, OH 44094
About the Business
The Cleveland Clinic Willoughby Hills Express Care Clinic is a health institution located in Willoughby Hills, Ohio, United States. This clinic offers convenient and efficient medical care services for minor illnesses and injuries. The institution is part of the larger Cleveland Clinic network, known for its high-quality healthcare services. Patients can expect prompt and expert care from experienced healthcare professionals at this facility. Additionally, the clinic is part of the Willoughby Hills Family Health Center, located in the South Building. Visitors should be aware of recent changes to check-in procedures at the Hillcrest Cancer Center and Cole Eye entrance. The clinic also provides important information on visitation policies and COVID-19 guidelines to ensure the safety and well-being of all patients and staff.
Photos
Location & Phone number
2570 Som Center Rd Ste EC1, Willoughby Hills, OH 44094, United States
Hours open
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
08:00 - 15:30
Sunday:
08:00 - 15:30
Reviews
"My husband injured his knee and all we received from the staff was kindness and helpfulness! The experience went swiftly and we were met with smiles along the way to X-ray and back. Anyway, I don’t know what all the complaints are about. I know wait-times are usually long at facilities like this, but when we were there it wasn’t bad at all. Clean spaces, kind staff and we even got help scheduling with the orthopedic!"
"Misdiagnosed a back injury, failed to properly file workers comp documents leaving my partner in pain and unable to see her specialist for weeks now. This place is terrible what happened to competence in the health care field??"
"Was able to get in with the Express Clinic with ease and timeliness. I was seen within minutes of checking in, staff went above and beyond and the doctor spent time answering all my questions without rushing me until he knew all my questions were answered. It’s obvious that ccf is making improvements as this was the first seamless appt I’ve had in quite some time. Kudos to the improvements and to the knowledgeable medical staff that handled my care with patience and quality care."
"Long wait times, which I kind of expected. But I waited 3 hours with my son, finally got into a room. The nurse was loud and rude. Rushed the whole thing and barely gave me time to speak. She kept wanting to speak to my son, who is mentally disabled, which I explained to her twice but she chose not to listen and just look my child with a blank stare when he didn't respond to her. When I tried to explain his symptoms she litterally walked out in the middle of me still talking and loudy talled over me to let me know the doctor would be in when "he has time". Doctor was super fast and spent maybe 2 minutes in the room. He was a little more friendly than the nurse but still seemed like he didnt have time for us. I wish I never came here. I know they are short staffed and overworked but... dang. The office moral is super low. Only come here if it's your last option. Otherwise I would avoid it."
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