Planned Parenthood - Toledo Health Center

"I wasn't able to get into an OBGYN for several weeks and Planned Parenthood had great availability. My appointment was quick and the staff were so nice. I had Kendall the MA and two NPs and they made the experience so pleasant and quick. For what can be an intimidating appointment, I really appreciated it. Thank you guys so much!"

"I can’t express how helpful, informative and kind the entire staff is. They are so knowledgeable and comforting i can’t say enough good about them all"

"My OB/GYN retired and finding a new one had me waiting 3 to 4 months to get into for an appointment. I was easily able to make and appointment online with PP and was able to get in right away. The entire experience was very nice from start to finish. Everyone working there was as friendly as could be. I never felt rushed, and I felt like they were actually listening to me, unlike a lot of doctors these days. The place was immaculate as well. So happy to support such a wonderful organization."

"I was extremely disappointed with the way this organization is ran. The website does not have all the info you need in order to actually go through with the appointment. No where does it say a mammogram requires an order for a doctor and they were clearly aware I had no order when I arrived to my appointment so why they weren't considerate and contacted me beforehand I have no idea, but I consider it unprofessional. Then, when I do finally get an order and call to schedule, the woman sounds extremely confused and said they usually don't do mammograms. I could potentially have something life-threatening, this made me extremely uncomfortable and I told her so and told her I would no longer be using their services and disconnected. Between not having the info on the site, being unprofessional and inconsiderate and then flat out saying they don't usually provide a service that could catch life threatening issues I can no longer recommend this place to anyone looking for reproductive health care. I feel awful for people who don't have funds and it's the only place they can go. It's unacceptable for a requirement of health to be like this. I may pay more, but I'm going to the Toledo Clinic where there's no run around, wasted time or divulging they may not be the best at extremely important parts of their jobs."

"Planned Parenthood has always been synonymous in my mind with compassionate, affordable womyn's healthcare - especially for the uninsured and underinsured. When times were hard, I sought care from them and when times were good I donated what I could. I have always supported this organization in any way I could. At some point during the dark years from 2016-2020, Planned Parenthood could no longer offer affordable healthcare, thanks to all-out attacks from an administration that sought to shut them down. At least, that's what I was told when I called for an annual exam I'd hoped to pay on their sliding fee scale, only to be informed it no longer existed. They specifically told me it was because they had been stripped of any government funding by a hostile administration. So, when I called them a few months ago, I had hoped this funding had been reinstated. No such luck. Out of desperation for a cancer screening I was well overdue for, I made an appointment anyway and the clinician was kind enough to give me a phone number to call for financial assistance with healthcare. I called, I left a message. No one ever called me back. This morning, a new symptom arose. Again, out of desperation, I called Planned Parenthood. Once again, I was told their fee is $265 - and I could pay the "low" price of $179 if I pay all at once (Seriously - how many people can do this?? Honestly, if I was a baller like that, I wouldn't be asking about their sliding fee scale and probably wouldn't be seeking healthcare in the inner city.) By comparison, the for-profit clinic I was using when I had insurance is $224 per visit for a self-pay patient - $40 cheaper than the "non-profit" PP clinic. Not to mention, the PP scheduler displayed zero compassion and droned her way through our call like a freaking automaton, even as I literally broke down in tears over the phone because I was so completely stuck between a rock and a hard place, needing healthcare I cannot afford. It is beyond sad what this Planned Parenthood clinic has become. They used to be a beacon for female-bodied humans who couldn't afford healthcare - now they seem to be operating on a for-profit business model that's gouging patients unlucky enough to fall through the cracks of our so-called healthcare system (job = no Medicaid/low pay = no money to buy healthcare). Also, I have to say I'm not a fan of the schedulers demanding to know my pronouns before they'll speak to me. While some may think this is a "woke" practice, I find it very rude and invasive that I would be expected to come out to a total stranger over the phone - especially when I'm dealing with a health issue! This is an outrageous practice that needs to stop. If I volunteer my pronouns/gender identity to a complete stranger, then that is my choice. Do not force me into this as a barrier to scheduling a health appointment. At the very least, this should be an invitation and not a demand: "Would you like to tell me your preferred pronouns?" NOT "What's your name, what are your pronouns?" My pronouns are a more complex discussion than the usual "trinary" options of she/her, he/him or they/them. I'm not getting into this with a random receptionist at a health clinic and I don't need the internal conflict of having to either lie to avoid further discussion or tell someone the truth when such a demand is made: it's none of your freaking business, just schedule my appointment please. Not to mention, it is completely unnecessary for the scheduler to know my pronouns since they will only be referring to me either by my name or "you" in our brief discussion. Luckily, I found a new beacon of hope today in the Neighborhood Health Association and booked an appointment with Navarre Park Health Center. The woman I spoke to over the phone was very friendly, helpful and compassionate and thank goodness they offer a sliding fee scale. I wish I had discovered them sooner. Sadly, I was so loyal to Planned Parenthood that I couldn't imagine finding another affordable womyn's clinic before but I'm so very grateful I have found them now!"