CVS 3950 Turkeyfoot Road, Erlanger, KY 41018

"The Pharmacy staff is very rude. Here .they don't care bout customer service at all .it is very disrespectful when someone is ask something and you say next person.i will take my medication else were these people should be in trouble. For the amount of rudeness.and how does it take 3 day to fill a prescription. They never have help so they claim. When u call to check on your medication it take 50 min and then get hung up on.i will never be going back after this today"

"I have been going here for years and as with everything in life this place has issues here and there with the quality of service they provide. Some staff are pleasant and some are very rude as far as customer service. Lately prescriptions aren't getting refilled in a timely manner."

"I am planning to change my pharmacy. Although generally laid-back, I have observed that certain members of the pharmacy staff at this CVS on Turkeyfoot exhibit rudeness, seemingly convinced that their SERVICE cannot be found elsewhere. I have experienced instances where I was abruptly hung up on, met with exasperated sighs and annoyed expressions, all for simply seeking information that was exclusive to the pharmacy staff. It appears that whenever I have a question or require assistance, the staff ensures that I am aware of inconveniencing them. It is almost as if they find it audacious of me to expect them to fulfill their professional responsibilities while at work. It is understandable that everyone has a bad day from time to time, but the staff seems to feed off each other's negative attitudes. Kindness is free."

"This is the worse pharmacy I have ever been to. Ashley (manager) rude, uncaring and extremely unhelpful. There should be laws against the way she treated myself and children’s medication needs and concerns. CVS needs to address this before they have no customers left. I will be writing a letter to corporate since none of my surveys are even being considered. Never again."

"The store isnt bad. The pharmacy however is beyond terrible. They refused to refill a blood pressure medication because of no insurance. I am almost out. It has literally been 7 days since my doctor put my prescription in. Dixie also tried to argue with me in regards to allegedly a text I supposedly received. However, I have the text and nothing was sent. I have screen shots. I will be filing a formal complaint with corporate in regards to this."