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Banfield Pet Hospital
4333 Feedwire Road, Centerville, Ohio, United States
About the Banfield Pet Hospital
Banfield Pet Hospital in Centerville, Ohio is a leading veterinary care institution dedicated to providing high-quality medical services for pets. Located at 4333 Feedwire Road, this hospital offers a wide range of services including routine check-ups, vaccinations, surgeries, and emergency care. With a team of experienced veterinarians and state-of-the-art facilities, Banfield Pet Hospital is committed to ensuring the health and well-being of your furry companions. Schedule an appointment today to give your pet the best care possible.
Photos of Banfield Pet Hospital
4333 Feedwire Rd, Centerville, OH 45440, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"We had 2 of our dogs on the wellness plan. One dog passed away in July, I called to let them know as they were treating him. She said she would put it in the system. She never cancelled the plan or told me that I would need to call…. I was still being charged for the dog that passed. They sent me to collections for the dog that was still living because they said the card on file was expired even though I updated it when I was there with the sick dog. When I called to speak with the practice manager the lady said that she would leave a note but wasn’t sure when she would get back to me. I asked when she was in next and she stated that she was there today but knows she had other things to do. She said that she was off on Fridays and that she might call me Saturday but knows she has stuff to do and if she doesn’t call me back by next week then to call again and they would remind her. Terrible customer service from all levels. I would absolutely never use this animal hospital again."
"The doctors here are the best, as well as the front desk and support staff. Our dogs get the best care here and the doctors listen to our concerns and give wonderful advice too. Best veterinarian office we've been to, by far."
"I paid for our cat for 2 years on their insurance program. The first time I really needed them, they did not answer the phone or return my message. I took our fur baby to the animal hospital. 6 hours later and 700 hundred dollars our Jude is doing well. I finally got in touch with Banfield. Told the person of my concerns. I was put on hold then hung up on. No return call!! I guess they really DON'T CARE. It's a money thing!!!"
"The staff is always courteous and professional. The care they provide is excellent."
"The vets seem good, but the cost is VERY high to get your pet on a plan, and I do not feel their services are worth the price. Banfield wants to charge you for every little thing your pet needs. My pet was treated for an infection, which did not clear up. They would not call in a refill and wanted to see him again, but I could not get him in for an appointment for 2 weeks unless I dropped him off. Did I say he had an infection??? Would you want your pet to suffer for 2 weeks??? I personally don't want to drop my pet off and have him caged until they can get around to seeing him. So, we will not be remaining with their services. We are now going to an established vet clinic where the vets know you, know your pets, and care about their needs and your concerns. I would not recommend using Banfield's plans or services."
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