SBH Medical, LTD - Worthington Compounding Pharmacy, Home Infusion and Medical Supply Distribution 7654 Crosswoods Drive, Columbus, OH 43235

"This place is amazing. I needed a bird prescription to be compounded. They didn’t have the ingredients. Shortly after that I received a call from SBH and they ordered the necessary ingredients to compound for my Bailey. Great staff, great service. Thank you SBH."

"I've had such a smooth and hassle-free experience with SBH for over a year now for my pet's medication. Pricing is great. Super easy automated phone system and text alerts. I have had no wait and nothing but good experiences when I've called to speak with reps. Refills are shipped out very quickly - often same-day - and always arrive promptly intact. They do great work!"

"SBH Medical failed to communicate in a timely manner with my prescribing physician and me, resulting in me running out of a vital medication. Their response was (I'm paraphrasing here) "Oh, yeah that stinks. Hope you get it figured out." They were truly more concerned about making sure I didn't think this was their fault (it 100% was) than just getting the script filled. Fortunately I found another Central Ohio Compounding Pharmacy to fill the script for me in less than 2 hours."

"The pharmacy failed to contact me by email when the phone number it had for me was no good (the doctor's office had transposed a couple of digits), AND ALSO DID NOT LET MY DOCTOR'S OFFICE KNOW THAT IT HAD NOT REACHED ME BY TELEPHONE. This nearly cost me the opportunity to have a procedure done that it had taken 18 months to get scheduled. I would not use this pharmacy again if there was any possible way to avoid it."

"We’ve been using SBH for over a year now for a daily compounded medicine our dog takes. Starting this summer they offered an option to ship the medicine - we were so excited as it is not convenient to pick up in Worthington. Unfortunately we have had one issue after another. Their automated system is awful. Every time I use it to submit a refill request something goes wrong. One time despite me confirming they were going to mail it they didn’t - it just sat at SBH for a week until I called wondering why I hadn’t received the medicine. This time they sent a vague text after my refill request - I thought that was simply them confirming they received my refill request. Nope, apparently they needed me to call and request the refill a second time before they filled it. It should not require two calls to fill a simple refill. Horribly inefficient and causes such a headache every 90 days. If you have options to go elsewhere, do it!! Giving two stars because when I have gone into SBH to pick up my dog’s prescription they are always friendly."