Brunswick Medical Center and 24-Hour Emergency Room

"Currently in ED for my husband. Second time we have been here, unfortunately. Both times they got us back quickly! Rob, checked us in is also a medic and doing all the vitals among insurance checks and will be doing discharge paperwork as well. Basically three jobs in one! They are very busy and seem to have lower staffing but still giving exceptional care! They took our concerns seriously and were quick to rule out anything life threatening! These people are really working hard around here! Our nurse Summer and doctor have been incredible as well. Making sure we are comfortable on top of everything else! Hope to not come back any time soon but glad they are close by!"

"This place is horrible. They can't keep any of Dr's employed here. I have went thru 3 of them in the past 2 year. Now mind you I only go once every 3 months. And since they have changed my Dr. Once again I can't get my prescription in time and now I have to go with out it. I am currently looking for a new Dr office. Way to go Southwest for putting your patience last. Only reason I have it 1 star was because I had to to leave a review. My real number of stars would be zero."

"I had a wonderful and very pleasant experience here. Everyone was extremely friendly and nice to me and was very concerned for my current medical situation and made every effort to keep me comfortable. My nurse Felicity was fantastic along with the Dr. and even the Registration lady."

"The only reason I put one star is because I couldn't put a half. The nurses are awesome, Shawn was great. He even gave me a warm blanket and I was seen quickly. But the doctor(s) like to use outdated articles (from 2012 to be exact) to spread fear, with little to no scientific evidence on a *obviously* biased opinion of theirs. While making you feel like you're a crack head. Upon trying to explain the advil wasn't working for my pain, the doctor snapped "I'm not writing you narcotics". I was asking for advice, not drugs you lunatic. So don't go here unless you want to feel like some POS junkie. Or go here because of warm blankets and nice nurses who genuinely care. Shawn - 50000 stars Southwest general ER doctor(s)- half a star"

"This ER is absolutely terrible. The wait times are WAY TOO LONG! It does not matter what time a day, how many patients there are, your waiting and waiting. It took an hour to just have someone come into the room let alone the doctor. I would imagine that the average wait time has to be 3 hours or more! Wish that the Suma location on route 18 in Medina would still except my insurance. Almost every time I went there in and out under an hour and half"