McDonald's,

2331 Faircrest Street Southwest, Canton, OH 44706

"The Food hasn't been correct with what I specify I would like it to be. Do to certain medicines I required to take to stay alive and healthy. There are a few things I request. Like No Ketchup. Sometimes I get so much ketchup you strain to take a breath after opening the sandwich. In return I throw it away and go somewhere else. There has been 2 instances where I'll ask to not put any ketchup and the sandwich is so over cooked the beef is dehydrated to the point of its chewy."

"Lately the local McDonald's have been short staffed. Lines have been long and slow. Orders have mistakes. But my most recent trip to the Faircrest McDonald's was different. The drive thru line moved quickly. Staff was friendly and efficient. Food was delivered promptly and my order was correct. I only wish I lived closer so I could visit more often. Great job, crew members!"

"besides being rushed at the drive through, the window crew super nice and didn’t make me feel rushed and the guy at the window was super nice overall just salt your fries better! and don’t rush people!"

"Get your gas, some McDonald's and hit the connected convenience store if you need extras. Suppose it's a great place for a quick stop. Clean location and quality food, but the service was lacking. Nobody wants to be up front, especially the young blond. She would put drinks up for orders and quickly go back to the back. I just asked for 2 waters so I could sit, place my order, and wait for my food. I heard her say in the back that I yelled at her for water. I asked quickly because she was in such a hurry to avoid the front. There's no drink station at this location, so you have to wait for the poor service to get your drink. I watched her mess up another guy's tea and he had to wait even longer for her to correct it. At least the manager guy with glasses brought our order tableside and advised the fries were hot out of the fryer. No ketchup though, had to go up and ask for that too. Focus on the customer service and this would be an easy 5-star."