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McDonald's
825 North Main Street, Orrville, Ohio, United States
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About the McDonald's
McDonald's is a popular cafe, food, restaurant, and store located at 825 North Main Street in Orrville, Ohio, United States. Our Terms and Conditions have recently changed, so please take a moment to review them before placing an order. You can now conveniently order with the Mobile Order & Pay app on iOS or Android and pick it up at the store. We also offer McDelivery through DoorDash, Uber Eats, Grubhub, and Postmates apps. Menu items vary by location, so be sure to check the McDonald's app for availability. You can pay with Visa, MasterCard, American Express, Discover, Apple Pay, Google Pay, PayPal, and Venmo. Our top priority is the health and safety of our employees and customers, and we have implemented additional sanitation procedures. Visit the McDonald's Restaurant Jobs page to learn about available positions or apply for a job at McDonald's Careers website. We have been serving quality food at an affordable price since 1954, so come visit us and enjoy our delicious menu items. Check our operating hours on the McDonald's app or website and see if your local McDonald's offers free WiFi. We look forward to serving you at McDonald's!"
Reviews of McDonald's
"I tried to use the app. It said I had to wait 13 mins to use it. I tried to explain at the drive thru. The lady could of cared a less. They said no code no discount but had ordered. So then I got it to work we wanted the 4 for 5$ deal. it was a joke. we got 1 burger with pickles we said zero. we got 6 piece nuggets but should of been 2 burgers and the fries where not fresh or salted. Blah"
"The old h@g at the drive thru was loud and obnoxious and very rude. She would be best described as a female dog. Small food rations like they're going out of business, and my orange juice was watered down. Ordered two sausage burritos and only got one. Not to mention how expensive it was. Ive never been to a place with such bad service and disorganization. Do yourself a favor and go anywhere else. Doesn't corporate do anything about this location? Pathetic to the utmost extent."
"I visited the McDonald's on North Main Street today and unfortunately had a disappointing experience that could have been easily improved with better management. Right from the start, the staff kept their heads down and avoided making eye contact when a backlog of dine-in orders started piling up. Rather than proactively managing the situation, they hoped the issue would resolve itself. After waiting 15 minutes and realizing my latte order was stalled behind a number of other orders waiting for the kitchen, I decided to seek help myself. The staff I approached were apologetic but passive, offering no solutions for expediting orders. Clearly, there were not enough staff assigned to handle the influx of dine-in customers. The kitchen staff seemed overwhelmed trying to keep up with drive-thru and front-counter pick-up orders and dine-in. Management needs to be more hands-on in monitoring the restaurant flow and adjusting staff positions accordingly to prevent order backlogs. They should also empower staff to take initiative in resolving customer issues rather than avoiding disappointed customers. I hope management takes this feedback to heart and makes some changes. With some improved organization and customer service training, this McDonald's has the potential to be a great place to grab a quick meal or coffee. As it stands now, the frustration outweighs the convenience."
"Ambiance: 3/5 comfortable and contemporary Food quality: 3/5 mediocre, except the fries the fries are great Service: 3/5 Price: 3/5 prices are reasonable Menu: 4/5 options for most diets Consistency, if you’ve ever been to McDonald’s then you know what to expect--not a bad thing. If you haven't, there is a broad menu with options to meet most diets, reasonable prices, quick service, and a clean restaurant. Please click the Like button if you found this review helpful."
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