Mr. Hero 552 East 152nd Street, Cleveland, OH 44110

"Absolute worst Mr Hero I've ever had!...no onions on the Romanburger or Tuna sandwich...also no celery in the Tuna, and it was slopped together covered in an abundance of mayo, and the bread was hard. There was also no oil dressing on either of the sandwiches. This place is not a real Mr Hero, and should not be allowed to operate as one since they do not prepare the food according to the franchise menu. Legit waste of $50 with delivery fees!"

"Seems no place has perfect food especially in East Cleveland I've noticed from stores with expired food and horrible customer service experiences but thankfully this place isn't so bad so far food is tasty no hair not burnt no substitutes for your food without telling you and great customer service may I add this is my opinion so far"

"It’s the service for me. I always go to this location since it was opened and the customer arrive has gotten bad. Especially at night. You do not abide by your hours that are posted on one and make your own rules up. The men that you have working at night are very rude, and need to learn how to speak to women and understand that I know and understand the culture differences. You need to change your hours online because it’s says 10:30 they you close. When I pull up to order at 9:30, your employees say it’s online only. You need to make changes to your site, there are no signs posted saying that you will stop taking drive thru orders at a certain time. Hence when a customer speaks up and say something, do not get an attitude because that person is right. It is false advertisement to have your hours posted to 10:30 for drive-thru and not accept any type of orders unless it’s online only"

"I’ve had better Roman burgers at different locations, but the food was fine overall. Forgot to give me my drink, but I guess we’re supposed to grab it ourselves. Service was worse than what I think it should be but they aren’t rude or anything, they just wouldn’t make me feel comfortable dining in."

"It is 6:14 p.m. to the evening cook when someone pays for a gyro they are looking forward to the sauce. I paid for extra sauce. It looks like you rubbed the sauce on the bread like. Instead of pouring the sauce on top of the sandwich. Minus the sauce everything else was excellent. Don't be scared to squeeze that cucumber bottle."