Chipotle Mexican Grill

"I ordered from this place on 01/24/24 and the food was very very salty. As if somone had dumped salt and mixed it around in the food. It did not happen the first time but it did the second time when ordering from there. So I called for a refund and the guy that made it said he couldn’t. Offer me a refund but could remake it. I said no thanks. My mother has health issues and this could have really harmed her if I didn’t taste it first."

"if i could give 0/5 stars i would. worst chipotle ive been too. they got my order wrong even though i place it ahead of time. they don’t give you enough meat i want extra cheese and sour cream and didn’t receive it i wanted 1/2 white rice 1/2 brown rice on got a half brown rice. i went to get a refund bc the survive was horrible and they only gave me two free drinks when i didnt even order a drink please don’t waste your time here. waste of money and time"

"Staff was nice! Not a long line so that was nice. Food was fresh and decent portions. They were out of guacamole though. They have a drive thru which is nice to have as an option. One of the best looking Chipotles I've been to. EDIT: Went a second time and they were out of brown rice until they made more. They didn't have fajitas or chipotle smoked tabasco. Seems like they just haven't got the swing of things yet. I'd wait a month or so to go."

"I was so excited to have a Chipotle in our neighborhood...BUT after going to this location i will continue to drive to Parma or Strongsville...barely any meat in my bowl. I had to ask her to give me more meat and even then it was only about a tablespoon more. The workers were okay...not very friendly at all. I don't see this location staying open very long if they continue to skimp on the meats, especially with these prices. Do better guys, you know better. I'm sure the Parma and Strongsville locations will be grateful for our business."

"This is a great addition to the area and very happy to see. Went in today with my wife and got two bowls. We did have to ask for extra everything because the portions were extremely small. We left happy so that’s good but they really need to get their portions sorted out. The building is gorgeous and I really like the layout and design of this place. Pickup window is a nice addition. Nice area outside for summer days and good size parking lot with plenty more parking at the connected lots for extra busy times. Overall happy to see this here."