Sanctuary The Restaurant
About the Business
Sanctuary The Restaurant is a cozy and inviting bar and restaurant located at 1100 Crocker Road in Westlake, Ohio. With a warm and welcoming atmosphere, this establishment offers a diverse menu of delicious food and refreshing drinks. Whether you're looking for a casual spot to grab a bite to eat or a place to unwind with friends over cocktails, Sanctuary The Restaurant has something for everyone. Come and experience the inviting ambiance and tasty offerings at this popular Westlake establishment.
Photos
Location & Phone number
1100 Crocker Rd, Westlake, OH 44145, United States
Hours open
Monday:
5:00 PM - 10:00 PM
Tuesday:
5:00 PM - 10:00 PM
Wednesday:
5:00 PM - 10:00 PM
Thursday:
5:00 PM - 10:00 PM
Friday:
5:00 PM - 10:00 PM
Saturday:
5:00 PM - 10:00 PM
Sunday:
5:00 PM - 10:00 PM
Reviews
"The waitress/barmaid was very nice, she was the only person...food was very, pricey, but good."
"Ordered the NY Strip(good pink color): but no seasoning, the outside was burnt and that’s all you could taste. Threw 2/3rds of it away. Vegetables tasted like they had been sitting out for days.."
"The breakfast buffet is excellent. 4-5 types of fresh fruit, baked goods, scrambled eggs with or without additional items like spinach , sausage, cheese, bacon, onions.... depending on the day. Bacon, sausage, juice, yogurt, and more. As I said, it was good."
"The hotel is great. Nice clean rooms and bathrooms. The front desk staff was excellent. Unfortunately, I had a horrible experience at the restaurant. Never again, will I go there. The bartender Sally, (older lady with red hair) was extremely rude. I ordered the blackened salmon. The food had no seasoning. The cauliflower looked burned, the potatoes looked old, the plate looked it had been sitting there all day. The food was just disgusting. I was very polite, when I informed the bartender that I didn’t want it. I literally took a bite out of the salmon and potato. I decided I wasn’t going to eat it and wasn’t going to pay for it. Once I informed her of that, she said that eight people had ordered it for the day and they loved it. I explained to her, regardless of whoever liked it, I didn’t. The food looked gross. Instead of just taking the food back, she tells me that I’m not used to good food. What does that even mean ? I even asked her “If I had done something to her” ? When I paid for my drink that I ordered, (which was good) she slammed the payment book on the bar. Then she started saying something about me leaving a tip, she stopped talking and rolled her eyes. Why would I tip her ? I usually don’t complain about bad service because it’s someone’s lively hood. My first job was a server, I’m very aware on how customers should be treated. Especially at restaurant. But she was beyond disgusting. The only reason I gave it two stars was because of the front desk staff and rooms. It would’ve been five but the bartender made my first night at the hotel a horrible experience. I was still hungry after that and went to Chili’s thirteen minutes away in the cold. It’s unfortunate that I had to deal with the “Sanctuary bartender”."
"Ordered the cheeseburger. And It was not so great. The tomato was on the bottom of the plate underneath the bun. The burger was charred. And the lettuce... well see for yourself. The service was sub par. The bartender really had no desire to be there. And it showed in her face and body language. It is however located in the lobby of the hotel. That's the only reason I gave 2 stars"
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