Mercy Hospital North Bend

"All the patients bedside phones appear hacked along with the nurses phone and desk . I was told been going on for at least a year. I Called operator who said “just unplug phone “, nothing else we can do ! I ask to talk with IT , the operator said , “they will not talk to you “ ? So would a hospital go so low as to sell there own phone numbers ? Most pts older give out personal information . I was their frequently started answering phone . Very convincing, maybe AI? They ask , exp how our you doing since auto accident ! Then goes to a call center , a-lot of noise in background sounded distant . They want your name ,age dob so on . My mom 97yrs old . Trying to call out and can,t due to calls coming in cut her off ? I answer , while sitting with her many times , we had calls trying to sell lawyer's for auto accidents ,funerals , phone rings every 5 to 10 minutes no exaggeration . My mom is 97yrs old , and was upset she finally had phone unplugged . Mom did not have cell phone . Let’s make a difference . Protect the elderly ."