Petland Strongsville,

1148 Southpark Center Suite 400, Strongsville, OH 44136, United States

"Saddest environment ever. These dogs never leave their cages for daily walks. Especially the fully grown ones they have in tiny fish tanks. Been long running rumor dogs are given melatonin/ CBD (etc) so they just are always asleep. Shelter dogs get more activity than these dogs in this store. The store claims to be animal lovers advocate, but any true animal lover knows this place and business is all wrong. Merely profit. They do the bare minimum. Something behind the scenes is very off."

"Literally the saddest environment I have ever seen. The store is now half the size it is in these pictures, these dogs are held in tanks/enclosures that you put a hamster in. They have bedding in there with the dogs LIKE THEY ARE HAMSTERS. The dogs are literally drinking out of water bottles. They also had 2 Guinea pigs and a full grown rabbit living together in a very tiny enclosure. Also a child picked up a dog out of one of the open cages and an employee yelled at them across the store to put him down. Not quite sure how anything like this is legal."

"All reviews here should be 5 stars. Jennifer, a kennel tech, is outstanding as a worker, and very friendly. Give her a raise, when it is her time for a review! Hayley has been very good to us since we began visiting Petland. She deserves a promotion too. I have personally seen puppies at the breeder farms and these pups are well taken care of!"

"I’ve purchased my last two pups from Petland. This last time we went, we worked with Sincere. They happened to be understaffed that day and she was absolutely killing it; bringing puppies to rooms, checking on families with pups out, giving pricing, getting paperwork. There was an incident that happened in the store with a woman whose child was mistreating a puppy and Sincere handled the situation promptly and professionally. She thanked us for being patient while she handled everything and even after all the commotion, she was very courteous to my wife and I. I loved the service and attention we received that day and I would highly recommend working with her."

"Just found the most beautiful and sweet puppy!!! Sarah was amazing from beginning to the end of the process. This store is so clean and well- run. Animals are happy and loved while they await their forever homes. Thank you Sarah!!!"