Bruegger's Bagels

"While ordering through the drive thru, before even receiving my food I was asked how much I'd like to tip. Not "would you like to tip" it was "how much would you like to tip?" I'll never be back. It's a DRIVE THRU!"

"I typically enjoy the breakfast sandwich when I have time to use the drive-thru.. But it’s incredible awkward and irritating being asked EVERY time to leave a tip. Just happened again this morning, and I just think to myself.. DOES THIS ESTABLISHMENT NOT PAY YOU?!? And I thinks it’s silly to think someone should say an amount and then they punch in the tip amount themselves on my card. I’ve noticed..They say good morning, and ask how I’m doing then immediately follows the tip question. I abruptly say no.. then….. they’re not so chopper lol"

"I love brueggers products but every time I go through the drive through they ask for a tip while they’ve still got my card. Very awkward, especially when they phrase it “it’s suggesting between $1 and $10 for a tip.”"

"I can't believe I've never reviewed Bruegger's Bagels before! I started coming here a decade ago when on my way to work near Lunken Airport to pick up a bagel and coffee. Recently I've been coming here a lot while undergoing my yoga teacher training at the nearby Embra Studio. The people working here are phenomenal. They are always smiling and are super friendly. I love going in, but the photo I included in this review is from the drive thru, where I had to go the day of the Flying Pig, since there were tons of people around and they were understaffed and locked the door. Si, who was working the drive thru, said he was so happy I came back after he saw me walk up and try the door. He asked for my name and mentioned how much they appreciate my business. The next time I came in this past Saturday, Si was there again and jokingly said they'd left the door open just for me. I love the people who work here so much! I should mention that the bagels are always fresh, they have many varieties to choose from, and there are bagel sandwiches and an array of coffees and hot/cold teas to choose from. I only wish they'd consider adding a vegetarian/vegan-friendly sandwich to the menu. I'd spend double the money here if they did. I appreciate this location and its employees so much. I'll support Bruegger's Bagels for years to come, especially if I start teaching yoga nearby."

"Thanksgiving morning and they a large selection to choose from! Exactly what you need for a last minute breakfast pick me up for the family. Honestly, this location has the best bagels and staff compared to the other locations in the city. The employees really take their time with your order and are personable. Amazing service. So glad to get the bagels I need for my family for Thanksgiving morning. Go BB!"