Jimmy John's 4440 Montgomery Road, Norwood, OH 45212

"I come here often as I work in the area. The store is clean. The food is what you would expect from Jimmy John’s. Decent quality added good price. My only issue with this particular store is. that almost every time the staff look like they’ve just been given some really bad news or just are having a bad day never smiling rarely greeting customers and make the customer feel like they’re doing a favor by taking their order. I’ve hesitated to write this review only because I don’t want to be judging the store from one experience. this is from more than 6+ visits to the store and consistently getting the same reception. I make an effort to let the staff know that it’s not professional and not good and give them fun and constructive feedback. And even made jokes about it, too, catch their attention, but I shouldn’t have to do that to make them smile and be welcoming. We all have lots of choices to wear to get food and this is a core issue in this neighborhood with many of the businesses but in particular this, Jimmy John’s, I hope that some changes could be made based on this feedback as I do enjoy the food, but I will be looking elsewhere if no changes are made."

"We should have just gone to our local Jimmy Johns in Kentucky, but we came up to this location because it was on our way to where we were going today. We ordered 2 customized #10s and normally have no issues, but this time we got 2 of the same sandwich instead of our own sandwiches. One was supposed to have tomato and both did not. We hadn't even left the parking lot so my wife went back inside and was told "well we didn't mark them, you have to open them to tell them apart" when that's exactly what we had done because they weren't marked. One of the girls working there started remaking my sandwich while the guy just kept giving my wife attitude trying to make her feel like she was in the wrong."

"Ate here recently when another restaurant next door was apparently closed w/ no updates to GMaps or their app. Food was up to JJ's standard, and the staff was very pleasant. Location was clean and had lots of seating in it if you want to eat there."

"This Jimmy Johns is amazing. Wonderful service and the sandwich came out right as I finished paying. Delicious!"

"I actually like the Jimmy John's brand but unfortunately this one isn't open, it states that it's temporarily closed it's been for a while."