LaRosa's Pizza Cold Spring

"First time eating here and was pleasantly surprised. Very clean, prompt service, and the food was really good. We had hoagys the chicken bacon ranch and steak hoagy, with a basket of French fries we shared. Everything was super hot, taste delicious. Highly recommend."

"I came in at 231 p.m. on Sunday January 28th and the person who works the drive-thru window refused to take my order and made me walk inside while it was raining. I paid cash and ordered at the same terminal that she would have used if she just put it in through the window. I don't understand how it's not common sense to just put the order in through the window if this is an actual policy you guys should change it. Horrible decision"

"This review does not reflect this location as they serve what they are sent. I've been buying the meatballs at LaRosa for years. What I recived tonight was NOT LaRosa meatballs. They were some generic, cheap, nasty, small, frozen, came from the dollar tree excuse. I have never been so disappointed in my food from this franchise before. Even the sauce was greasy and off. Seriously, did they really think that people weren't going to notice? You charged a $1 a meatball. 3 LaRosa meatballs fills an hogie bun! One of these fit in a half Tablespoon! Tasted like they were made from a can of veanna sausages. Ridiculous. I called Corporate and they said that they were not aware if any changes. I just ordered these a little over a month ago and everything was fine. Not cool."

"Those working the drive thru are always very sweet. Even with a long line tonight the girl handling order pick ups was all smiles. My frustration is with the actual pizza. I cannot believe I had a pizza with so many air bubbles, to the point many pieces really do not have cheese on them. Quite disappointing, as when I supervised at GABP, we would have had to spoil a pizza looking like this."

"Ordered delivery for a baked royal from the cold spring store and wound up with this blackened zip tie between my teeth. They are responsible for providing a clean and safe eating environment. I suspect that it was baked into the bread and when I told them, they offered to make another sandwich. Horrible experience. Where is their bread made and in what conditions? The thought of eating at any restaurant is making me sick. My teeth and gums hurt for days. April 27, 2022 update: no one ever followed up with me despite what the response from the company says."