Taco Bell,

14 Martha Layne Collins Blvd, Cold Spring, KY 41076, United States

"Ordered food in the drive through with 1 car in front of me. After I paid I was asked to pull around and my food would be brought out. While waiting the car in front of me had to park and go in because her order was messed up. After a long wait they brought my food and of course it was missing an item. When I went back in the employee told me that I got what I ordered. They might have given me what thier employee rang up but I certainly didn't get what I ordered. I also wasn't offered or given a receipt when I paid so I have no idea what was actually rang up. Anyway, long waits, messed up orders and no customer service. The food isn't worth the negative experience and poor management."

"I swear I have more missing food by theine I get home and if you go at night 9 times out of 10 the food will be old and cold before you get home. The last time not only was there food missing but the tacos were soggy and I ordered all hard shells and received three soft. The order taker at the time seemed to not understand anything I was saying gen I ordered I had to repeat myself multiple times."

"Girl in drive thru window was rude, she didn’t say thank you, your welcome, have a good day or even look at me. When she handed my change to me she slammed the window. She handed me my food without even looking at me & slammed the window AGAIN as I was saying thank you. I’ll never eat here again I’ll be going to another location. Rude employees lose loyal customers. Do better & don’t be so miserable. Everyone has bad days but when your at work you leave your problems in your car. Misery loves company & that’s exactly why I’m not returning. Have the day you deserve."

"I have tried all the taco bells around me. Newport, Bellevue, Cincinnati, Alexandria, and Cold Spring is the only one that gets my App order right every, time. It takes them a little longer sometimes, but when my food is right, I'm happy. I would much prefer good service to fast, wrong food and this location has that in my opinion. Thank you to the friendly staff here!"

"Waited in the drive thru line for 20 minutes. Their outside menu prices do not match what the prices are on their computer system. The person who put in my order did not ring up what i repeatedly told him 5 times. I was overcharged by almost $2. This establishment needs to train their employees better and get more people on staff. I will not be going back to this Taco Bell."