Penn Station East Coast Subs

"It was not good at all. I ordered a small cheese steak sandwich. It was supposed to be steak, cheese, & mushrooms. There was hardly any meat, it was mostly bread. My friend said that the drink that she got was flat and asked for a lemonade. The young man took it to the back and emptied the drink (didn't even rinse the cup) and filled it with the lemonade. We paid over $14.00 for nothing. The floors were sticky and the tables were not clean."

"Waited over 30 minutes for a sub. How is it possible to wait that long for a sub when there are more than 5 people working unless they are just employees clocked out and chilling. If you get your subs done from these employees expect to be sit a lifetime. Guy with the black hat is an idiot. I asked for me order 3 times he said it wasn’t ready. HE IS IN NEED OF WHATEVER HELP THIS PLACE CAN GIVE HIM. God Luck bro"

"They made a mistake entering my order. Although I was annoyed at first, they were quick and extremely friendly about bringing us the correct sandwiches. Thanks"

"Rating not low enough. Called in an order for 2 subs and a lg fries. Nothing crazy. Arrived 15 min after I placed the order and waited for fries (as normal). I then proceeded to wait another 20 min in the store before receiving my order. There were 3 other people in the entire store, all also waiting for theirs. There were nearly twice the amount of workers as there were customers. Of those working, nobody was communicating, everyone was moving slow, and the manager was literally standing by watching everyone work. All of us were waiting on our fries, of which they only had 1 of 4 fryers running. After receiving my order I asked for vinegar and the cashier said "sure" only to immediately answer the phone and walk into the back room. When she returned she stood there until I finally asked her again. If that wasn't all bad enough, my fries were raw and limp, subs were cold (as they were ready when I walked in the door), and were wrapped as a sloppy mess along with the entire bag (picture attached). It was a Saturday night at dinner time. I don't doubt they may have had other online orders, but this is crazy. Will not be returning to this location. Edit: This is the second time I received my food a sloppy mess. Only got mayo and teriyaki and ordered light on both cause I know this has been an issue here. View the second picture to see their version of "light""

"Well I did have to wait upon trying to order and I had my two young children with me so I was easy going and patient about it however a big con for me. It was a Saturday night and this place wasn’t even busy. So I finally order and the food is made timely but most of all my cashier made my entire visit because she was very sweet and nice to me. She was an older short woman , so thank for for your courtesy honey. Food was okay but that’s really about it , doesn’t seem my meat on my sandwich was properly cooked."