Gold Star

"January 25th 2024 around 2:11 PM, I placed an order at Liberty Township Goldstar when placing the order I ordered a combo number one with a veggie three-way a cheese Coney no onion, no mustard and a vanilla shake. I paid for my order a total of 15.09, and proceeded to go to my next destination, which was Children’s Hospital. Once I arrived at my son’s appointment, I realized I did not have a fork to eat my three-way mind you the Coney was for my son. When I called Goldstar Liberty to inform them, I did not receive a fork and it was not enough time to go back to get a fork. I was wondering if I could get a credit or come back to get a fresh three-way I also recommended that I bring the original three-way back, I was told I needed to ask the hospital for a fork and could not give me a credit or provide me with another three-way. I work a third shift as well as a first shift job and have not ate for hours. I was very disappointed when I explain this to the worker on the phone, I was told she was the general manager, and there is no one above her when I proceeded to say, I will be calling corporate. I asked for a name she refused to give me a Name , after I told her it was very inconsiderate and rude of her. She tells me her name is Summer. I love Goldstar and eat it two or three times a week. This is my first time at this location because I had an appointment next-door. This makes me want to never come to this establishment again , customers don’t deserve to spend their hard earning money at this location"

"I love this Gold Star! The staff there has my double cheeseburger on the grill before I'm even in the door every Saturday! Good food and great people!"

"Their cheeseburgers and fries are better than most around! Never had a bad experience at this location."

"Currently obsessed with their salads and garlic fries. I guess they cancel each other out when you eat them together. Quick, friendly service every time we go."

"Great customer service and delicious hot food!"