Panera Bread,

8210 Market Place Drive, West Chester, OH 45069

"This location is terrible. People often come here for quiet place to work but the staff here is obnoxious. My last visit they were yelling, laughing and using profanity in the kitchen. They need to realize the entire restaurant can hear them very clearly. This has happened multiple times at this location and that's why I'm leaving the review."

"I ordered 2 pick 2s. I've been eating at this location for a while. While I got all the items I ordered, the new sandwich is pathetic, and I honestly do not think spending 6 dollars is worth it. Ordered two of the same southwest chicken for my partner and I, and look at how small it is! I've never had a panera sandwich be smaller than my hands. I have small hands as it is. The fact they also didn't put hardly any chicken on my partners sandwich is just the icing on the cake with the sandwich being foul tasting. It tasted like a party tray sandwich left out in the hot summer sun with a ton of garlic. I'm going to be driving out of my way to other locations, which is sad because I liked this place."

"Update: This place is a hazard now. Just tried again and got a turkey sandwich that was literally dripping in slime. A grill cheese that was burnt, and avocado that was almost entirely black. I'm going to contact the Ohio Department of health after this. Absolutely unacceptable unsafe food practices and are going to hurt someone. Glad I checked my child's food before giving it to them. My blt was a sald with mayo as the dressing on soggy bread.....I know you're short staffed but...I'd rather wait 5 more minutes for something resembling a sandwich."

"One of the worst run Panera locations I have been to. Everytime I go through the drive through, it takes almost twenty minutes with only one other car in front. The staff seem clueless and always mixes up orders or prioritizes rapid pickup orders over those in the drive through or ordering at the counter. The last time I stopped through, I ordered a pepperoni flatbread and what they gave me was horrible. They appeared to leave the cheese almost completely off and just quickly and haphazardly added the sauce and a few globs of cheese and pepperoni. Needless to say it's a bit ridiculous after such a long wait. Its clear that whoever owns this location doesn't know what they are doing or seem to care how incompetent the staff is."

"Sad that Panera used to be such a pleasant experience. But any more it's consistently disappointing. They don't even wipe tables anymore. Tonight I decided to try this new Terriaki Chicken bowl... Came out looking nothing like the picture... A few (5) small peices of sliced broccoli, etc... And the re-make was no better. Panera used to be be excellent, these days - Mediocre."