KFC

"Ordered online and didn’t get my order right at all. I ordered 2 Mac and cheese wraps and didn’t get it. I tried to call to get it corrected and of course no one answers the phone. Will be telling everyone I know not to go to this place. Showed up and only 2 ppl were working and 3 ppl on break with customers waiting. Garage employees!"

"Long day at work and I wanted a couple things they didn't carry/were out of, Kentrell was very nice and said he would do it/go out of his way for me to have it but I insisted on making it easier for him 10/10, best customer service I've ever had and I work in the customer service industry myself! We talked for a bit and he's got a good road ahead of him with the perfect service he gave me tonight! Absolutely amazing thank you Kentrell you made my night sir!"

"i don’t come here often, and when i do my order usually gets messed up anyways but it’s the closest kfc, oh well. however, my friends and i went in tonight, 2 hours before close, and there was absolutely no one behind the counter. tried to look in the kitchen, come to find out there was a dude just hiding behind a wall. we just left, probs won’t be coming back."

"So I had an issue with my local KFC where they screwed up my order and then wouldn't even answer the phone. I called this location and got a hold of Tim who is apparently the manager and ask for advice on what to do next. He listened to my problem and totally took care of everything even though none of it was his problem!!! The man singlehandedly restored my faith in this chain. Big props to Tim!!"

"When I last made my order in the drive-through, I was told that I had to wait 20 minutes for my 8-piece original recipe chicken bucket to be ready. I agreed and waited in the lobby. I ended up waiting almost twice as long for it. The employees acknowledged that I should not have waited that long and offered me a complimentary dessert for the inconvenience. I will try ordering ahead next time."