Smashburger

"They lock their doors 30 minutes prior to the posted closing time. Returned after 11AM the next day to be told it'll be 2 hours before a turkey burger could be made because the meat was frozen. Bathroom was disgusting and the eating area was not clean. I wouldn't recommend this location to anyone."

"Arrive at 9:45 after driving across town after an event to grab some food and find the doors locked. "OPEN" sign lit up. Hours say open until 10p. Not a very good business practice. Thanks for dissapointing an out of town visitor that was looking forward to stopping in."

"Incredible burgers and fries! I ordered the specialty, which was a smoked bacon brisket burger. Oh my taste buds! Perfect seasoning and flavor! Get extra napkins. I couldn't imagine getting a double patty with this burger! The smash fries were fresh and super tasty, same as the burger. Service was quick! I highly recommend this place. Don't pass it up! Burger, fries, drink $16"

"I've only eaten Smashburger once before, at the Miller Ln. location. I tried Brown Street because I was craving a good burger and it was close to home. I was promptly greeted and waited on. I was immediately informed that there would be a 25 minute wait. I was ok with that and placed my order. The guy running the register was friendly and efficient. As I waited, I had the unfortunate experience of listening to some very loud banter between some of the workers complete with profanity including the F word and N word. It went on for quite some time. I'm comfortable with casual environments but this was just unprofessional. I also understand there are differences of opinion when it comes to the use of profanity and vulgarities. However, there were ladies and families with young children in the restaurant; that behavior seemed inappropriate to me. On top of that, I get home to find that the quality of my food was sub par to say the least. A dry, over cooked burger, wilted lettuce, tiny, pale tomato slices and a small piece of jerky disguised as bacon were haphazardly thrown onto a bun. Greasy, soggy fries topped it all off. I believe the overall experience could be enhanced if they were more focused on providing quality food service and spent less time clowning around. Needless to say, I was disappointed and probably won't return to this location."