Arby's

"Tuesday, February 20. Only two people in the drive-through me and the gentleman in front of me. We sat there for over 10 minutes and no one ever came on the speaker to take our order. It was around 11 1510. We sat there and sat there that I noticed four ladies come out of the restaurant, and I asked if they were even open and she said they stood at the counter. She said they were staying there forever, and no one even waited on them. Then I just pulled up to the drive-through window to see if I could get someone in Place my order there. I thought maybe the speaker wasn’t working outside and still nobody at all. This is totally unacceptable."

"I love Arby's fish sandwiches, but this one was covered with brown, wilted lettuce. Really? I was shocked. Funny thing -- I pulled the brown lettuce off and the sandwich was still good. I just think there could be more quality control. Come on guys!"

"Fast food is expensive enough as it is without getting lousy food. Stopped by to grab a quick fish sandwich, opened it up and here’s the lettuce that the staff there feels is ok to put on their food. What a disgrace."

"How come the shake machine NEVER works. How about you take milk shakes off the menu since you're NEVER able to serve them. Also the fries taste like trash, the beef is old, and it's not worth a $20+ for 2 mediocre value meals anymore."

"The manager apologized saying they had just opened, even though it was slightly after 12 pm. The floor looked like it had not been washed in over a week, the bathroom was beyond gross, and our fries were cold. Sad that we still were charged full price for a less than pleasant experience"