Church's Texas Chicken

"How I order a 5 piece tender and a 3 piece combo and you give me 2 3 piece combos, non spicy, cold with no sauces and the wrong drinks please read the receipt. I would say next time but there ain’t gonna be one."

"This place has done a 360 fresh food, polite service, corporate should recognize them 6 months ago I avoided this place it was food sitting stale sides horrible customer service. Now go every time I think chicken"

"The girl who took our order at the speaker and at the window on Thursday, October 26 around 6- 7pm-ish was SO NICE. I hope when we come back, she is there again. I wish I'd caught her name, because she was amazing. The food was great and fresh, too! Thank you so much!"

"Disappointing. This is not a favorable review.l Was on my way to visit with more family members, niece in tow. In Dayton, Ohio. Decided we needed some fried okra. Bad mistake. This place has numerous deficiencies. I will say the chicken was chicken, but it wasn't the Church's Chicken I recall. It was on the drier side and greasier than expected. How do I know? Well I had no utensils or napkins so while waiting on them, I sampled the wing I ordered..Greasy. Customer service was definitely on the surly side. They were not at all happy about being corrected. A customer at the drive thru commented to me, since I was at the window discussing that my order wasn't right, that they do make mistakes but won't admit it. Additionally, I was discussed by staff as being a problem/complainer before being told to wait in my car and window shut. My large order of okra was given to me just warm, they had put cold jalapenos in the bag with them... I felt them in the bottom of the bag. I requested they drop a fresh batch...they did after a small discussion stating they were still warm I pointed out the cold jalapenos in bottom of bag...end of discussion. Well, the order was wrong on so many levels. Not the order taking. The young man signed in as Doreen C took the order accurately. However, the order was missing a few items and due to the Covid restrictions I assume, I had to get out of the car and go to the drive through window for assistance with acquiring napkins and utensils...which I thought would be in the bag...silly me... I also was missing a drink, extra biscuit and sauce which were brought out the door after I repeatedly asked for my missing items of biscuit and drink and sauce. Truly not recommending this location until they get some more training."