Petco 675 Deis Drive, Fairfield, OH 45014

"I've always appreciated the customer service provided to me by the associates at the Fairfield Petco. Unfortunately, when I recently shopped online to obtain a dog calming vest (XL), I was unable to locate the "exact" same brand/type of calming vest I actually held in my hands at that store."

"They were very nice ,but we're not knowledgeable about products they have in store. I told the girl that I checked on line and they said they had it in store at this location and she said she didn't think so. Ofcorse she looked it up for herself and found that it was in store at this location."

"I brought my two dogs in to get vaccinated for rabies as they were overdue and needed to get their shots in order to be groomed and have surgery. I made it clear I was only interested in the rabies vaccination as their groomer required it prior to getting services and the pet hospital required it prior to their surgery which was scheduled after their grooming appointments. They could get their other vaccines and heart medications at the pet hospital which is cheaper. I was rudely lectured by the doctor at the clinic today trying to force me into buying extra products and then trying to shame me when I refused by stating “other pet owners come in once a month to get their pets needs.” I just rescued my two dogs from a bad situation and I’m doing the best I can to get them up to date. I don’t need to be harassed and made to feel incompetent because I refuse services I can get cheaper elsewhere. I have had other dogs services at this location with another doctor and it went well. I have had positive experiences with their staff and managers who went out of their way to help me but the treatment I got today was disgusting. Even the vet tech understood my explanation and advised it made sense whereas the doctor just wanted to continue to be snarky. I definitely will be taking my services for my pets somewhere else. There was no need for the nasty treatment I got."

"Bought a bearded dragon here today. They have some amazing black Friday sales going on right now. The employee that helped me out was extremely knowledgeable and went above and beyond to help me out."

"Took my dog here for a cut. When arrived they were friendly as always when I go. I go to the grooming area and they advised me that a cut is not usually done on my breed and suggested a bath and brush and teeth and nail. The bath and brush was 30 the teeth and nails were 10 equaling a total of 40. When I go to pick her up I was told she did very well. However when I went to pay it ended up being over 90 dollars. i get my dog is a large dog so if because of that it's going to be more then make sure you quote the correct price. For this reason I will most likely not be back. As far as them being friendly and all that I give them a 5 star"