PetSmart

"Margaret loves seeing Santa! Lots of good deals on tasty Christmas treats. They are doing an awesome Stuffed animal donation that benefits society."

"They are usually completely stocked, which is great but don't ever go if you're in a rush. They are pretty slow, and I've never actually witnessed more than 1 line open, even with a lot of people waiting. Also, if you have sensitive ears also don't go. There are a LOT of people who bring in untrained dogs and they bark a lot. Also when checking you out, rarely actually pay attention. They just either talk to other customers or other workers, and it's not always. There are 2 workers I've seen there constantly that work hard. But other than that it's great. I just really don't like going due to it being so loud and taking so long to leave."

"Every time I go to the PetSmart on Princeton Road in Hamilton, OH I am greeted and taken care of by a wonderful person names Sierra. She is so kind, helpful, understanding and professional. I truly appreciate her and I will always shop at that location, even though other pet stores are closer to my home. Thank you so much Sierra. Be well, Gail Greiner"

"Such a fun place! Helpful staff, clean store, with so many creative items for your pets."

"Arrived at my dog's scheduled appointment 9/12 for grooming and after arrival they decided to cancel my appointment & proceeded to tell me that they wouldn't have another one for two weeks. I booked a bath & brush but, because my dog had all of 2 hair knots on his legs they said they could not take him a bath like that. So i said i would be more than happy to pay for a cut as well, but the employee who was doing this service simply did not have time, and i mean 5 MINUTES. Instead of taking 5 minutes to do 2 snips (i had recently cut all my dogs hair off) she thought the better option would be to wait 2 weeks. NO remorse and horrible customer service."