Subway 22049 Ohio 51, Genoa, OH 43430

"Ordered online about an hour ago, we ordered two different subs. One was a pizza sub we ordered ranch but there is no ranch and just baja chipotle sauce on it along with green peppers that we did not order. The bread is soggy and gross. will not be coming back."

"I understand that these employees are mostly high schoolers, but they have no respect. It seemed like they were just being payed to hang out and goof off. One sat on the floor while the others were making the sandwiches. They were giving each other the middle finger telling us that we didn't see anything. Also, they had barely any ingredients prepared for the sandwiches so we were very limited to our options. Not a good experience."

"Stopped in quick just now for a sub and had the best customer service! The young gentleman who greeted me soon as I walked in, then preceded to go out of his way to make sure I was a happy customer. He deserves the recognition! You can't count on receiving that type of treatment these days."

"Watered down!!! Wilted lettuce, bacon not done nor cut up . The cheese was at the bottom of the bowl not cut up.. The worst I've ever had !"

"This Subway either needs to be better staffed or the existing staff needs to be better trained. Went in for dinner the night of the Genoa homecoming (6/1) and there was a line out the door and only two kids working behind the counter. This would be fine if those two workers were able to keep up, but they weren't. Service was EXTREMELY slow, so much so that customers in line behind us were leaving due to not wanting to wait any longer. This store is actively losing business because of how slowly the customers are served. It seems like anytime my family and I come to this Subway one or both of those same workers are there and it always takes forever to get our food. If these two really can't work any faster then additional help needs to be hired in to pick up the slack. Also, anytime we've gotten a wrap here it's pretty much just rolled into a ball, wrapped with paper and taped shut. As such, the wraps completely fall apart once opened. Seems to me that retraining is needed."