City Egg 202 North Summit Street, Toledo, OH 43604

"This rating is for the automated machine process and subsequent handling of it. The self serve is great, but don't put items in the omelet that weren't ordered and then argue with customer about it and state that you had to have specifically excluded it in the order process when the process specifically has you choose what you want on it. Thank you to the cook who agreed to change the order. Great location and has potential to be a good ordering process. Update the kiosk to show users what default items will be added despite what they choose. Food itself was ok. Hashbrowns were so greasy I couldn't eat them. I give 3 stars because the cook was pleasant and agreed to change the order after the first lady wanted to bicker. Also, the pancakes were delicious and the eggs were fine."

"Great food, fair prices, friendly staff. I've been working Down town for years and this place always smacks. If you can use your smart phone you can eat here without trouble. IF TOUCH SCREEN SCARE YOU NO EAT HERE."

"I won two free entrees for this place. It also was the 1st time i been there. This place is an upper scale waffle house, just with healthy options. There was a very short hispanic lady that went above and beyond helping my family and I. She walked us through the order process etc. she truly gave 110%. Noone else there was welcoming, or friendly. On my second day returning ( using my 2nd coupon) I accidentally ordered two hash browns instead of a hash and a side of pancakes. When i Asked where my pancakes were the lady said we ordered two hashbrowns, and printed out my receipts to prove it. I wasn’t argumentative at all or hostile in anyway actually, I was very patient and was trying to understand what happened. instead of offering great customer service that I would have at my workplace, by offering the client the pancake , that manager was NOT in the “customers are always right, and 100 % satisfaction “ mood. I had to pay for my pancakes. Great place for a business and looks awesome though . Would I recommend this place definitely not!!"

"City Egg is great and their food is always delicious! I work downtown and get my food delivered. This order was a portobello and spinach omelet and I added diced ham. Thank you staff!"

"We visited City Egg while on a visit to Toledo. It is walking distance from many of the downtown hotels. They have a really cool concept where you place your order on a kiosk and find yourself a seat. There are TV screen displays to show you where your order is in the process. Your name is announced when your order is ready. It was smooth and easy. The food was amazing and the restaurant was extremely clean. I would highly recommend this restaurant if you visit downtown Toledo!!"