Panera Bread,

6658 Airport Hwy, Holland, OH 43528, United States

"I’m a regular at this Panera and I love it. I always get treated super kindly as well. The staff really cares! Huge shout out to Shay in the kitchen, they made my day today!"

"While the staff is always friendly, the wait times are always incredibly long, and sometimes they don't even have my order right (which is very frustrating, because all I get is my free Sip Club drink). Also, the parking lot is atrociously tight to navigate, so with Panera being located in one of the area's busiest strip malls, I suggest avoiding this one. I go to the Central Avenue location, instead, whenever possible."

"Me and my partner went to Panera here for a nice dinner. The wait time was longer than normal, but the employee Sarah H. gave us the best customer service I’ve had all year, possibly my whole life. Her kindness and care to the customers was extraordinary and she deserves recognition for how much she cares about her job. The manager of the day, JJ, was also extremely kind and helpful and had their employees backs. Great job Panera Bread Staff!!!!!!!"

"I have been meeting a friend here weekly for a while, so this is a continuing condition. The food is good, but for the price, I expect better. * For a bread company, I am shocked that the menu has no gluten-free bread option of any kind. * Everyone is nice, but... * If you ask about a dietary restriction, they will offer to search for the dietary book (yes, a paper version), but most servers admit they don't know where it is and tell you to search it online. * When I specifically ask what they have that is gluten-free, the servers say all they have is two salads, less croutons. Some servers will eventually mention tomato soup (just ok) and squash soup (way too sweet). * The people who prep the food give me a piece of bread even though I ordered gluten-free. They seem understaffed... * I have had to clean my table more than once. * The bathrooms are not maintained often enough."