Padrone's Pizza of Bluffton 147 North Main Street, Bluffton, OH 45817

"My wrap did not have any sauce or cheese on it. Only meat. I ordered for pick up and waited at the store for maybe five minutes and it seemed no one was in the store. I saw a bag on the counter so I checked it was mine and left (I paid online)"

"I understand that it's not the fault of the staff themselves, but the wait times are ridiculous for food here. By the time a driver was free to bring our food, it was cold. I'm sure pickup is better, but I can't rate an experience I didn't have."

"This was my first time ordering takeout from this restaurant and my family will not be doing so again, the full size grilled chicken salad I ordered didn't even fill a take out container and all the lettuce was brown, the pizzas looked terrible and the $5 small subs come with literally nothing but meat. Who has ever got a real Italian sub that has no veggies whatsoever. Lesson learned."

"Customer service is second to none. My truck broke down on the off ramp on Bently rd and they delivered my large pizza and wings within 25mins."

"I was told a few years ago not to eat there, it was very bad. I recently heard they were under new ownership, so I gave it a shot. The pizza and breadsticks are great. The employees seem very stressed, but are mostly friendly. Second time ordering, I picked up instead having it delivered. Inside leaves a lot to be desired; I don't mean the decor or the fact that it looks like they haven't updated since the mid 90's, but the whole place just looks and feels a little...gross. But I realize new owners can't fix/change everything all at once. And the six cheese pizza is delicious!"