Rite Aid

"If you're looking for terrible service without a smile then look no further. If you are like me and love waiting on hold for 15 mins then this is the place for you. When they do actually have working phones they take the utmost care to meticulously misplace your prescriptions or misunderstand your instructions. It's this attention to detail that makes them the premier pharmacy in the area, that is if you ignore literally every other pharmacy within 20 miles. But don't take my word for it. Try Rite Aid in Wauseon today, you'll be sad you did!"

"Of the 3 meds that I order 1 was not filled. I was told that it must have been a computer problem. They said it would take 30 mins to fill. If I had 30 mins to wait I would not have ordered them over the phone. This has happened a number of times and it is finally time to switch to another pharmacy. I will only return if I need to buy hard liquor since they are the only local store license to sell."

"To start, the one star is only for the window clerk. The other pharmacy employees are uncaring of customers patronizing their pharmacy. I called U of M hospital to obtain a short supply of my thyroid medication. I had run out and although I had already ordered a 90 day supply on line through mail order, they could not get it to me timely before I ran out Monday. This is Thursday so 4 days without my medication and I am feeling it. U of M had called my order in this morning so I went to pick it up at 530PM. I initially waited 20 minutes behind 4 cars in the single line drive through. The cars did not move once in 20 minutes. I went inside to the pick up window where one female employee was taking care of a line of 10 people. I was 5th in line. There was a male pharmacist filling prescriptions, another male employee fiddling with bags of prescriptions hanging for pick-up but neither of the male employees lifted a finger to help the window clerk unless she could not address the customer's needs independently. I happened to be the one customer the male pharmacist came to the window to tell me he had not filled the script for me because insurance was not going to pay for it and I would need to pay for it without the benefit of my insurance because my 90 day supply had already been filled. OK, with the good rx he said it would be under $10. so I requested he fill the script. I was told to wait until my name was called over the intercom. I sat in the waiting area for about 5 minutes until my name was called went to the other window because now there were 5 more people in the pick-up line while the pharmacist kept his head down, not looking at any customers and the other male employee continued to rub the plastic bags of prescriptions. That drop off window had a sign stating to go to the pick up window. Oh my! So I waited in the line twice for a total of more than 40 minutes after waiting in the drive through line for 20 minutes. The rite aid in Wauseon, Ohio does not care enough for their customers to figure out that the male pharmacist should be empowered to assist customers and not just count pills and put them in bottles for future customers not yet there. The other male employee would rather spend his time rubbing plastic bags of medication. While I was there waiting, neither male employee helped a waiting customer even once. Never again."

"This Rite Aid store is unlike any other Rite Atd store. I've had to deal with pharmacies, like Wal-Mart and others. I really must state that this location in Wauseon on Shoop Ave is the best!!! The pharmacist are great, kind, helpful and easy to speak with. But, the other people the cashier, the pharm~tech and the stock personal are the back bone to keep this store going. Everyone there are just the best. I'm in a wheelchair 24/7, and there are times in the past when I had no one around to pick up my prescriptions. Matt, the pharmacist would take the time to bring me my prescription after he got off from work. Its really worthy in this day and age to be acknowledge as a customer with kindness. Like I stated, all of the people at the Rite Aid store in Wauseon I would like to say again. Thank you for your effort & kindness. I appreciate it from the bottom of my ❤ heart. That is why this store get 5 STARS.... Sincerely yours, Kathleen Rahn"

"Hard liquor is hard to find around here at odd hours. Maybe all the time. This Rite Aid has a far better selection than the Walmart across the street or the Chief Supermarket down the street. Great selection of bourbon, gin, rum, and other assorted alcohols."