DV8 Motorsports INC.

"Update 02/06/2024 I am still waiting for the full refund of the unauthorized charge to my CC that they told me was a mistake. Also here is some beneficial information for other victims. Florida Department of Agriculture and Consumer Services Division of Consumer Services Motor Vehicle Repair fdacs You may also wish to contact the following consumer organizations: Better Business Bureau of Southeast Florida (serving Miami, Ft. Lauderdale, West Palm Beach areas) Palm Beach County Consumer Protection Office Florida Attorney General's Office Update 01/30/24: a dispute was filed on my Credit card; now they are just waiting for DV8 Motorsports to respond, filed a complaint with the Florida Attorney General as of this morning, credit card fraud. I've been a regular customer of DV8 for some time now; not sure what's going on there, but there are definitely some changes for the worse. I called to replace the broken Fox 2.0 Shocks on my daughter's truck and gave them my CC for the deposit. they ran the deposit and told me 3 to 4 weeks out for installation. my daughter couldn't wait that long so I told them to cancel. Two days later, I saw the charge on my CC for the deposit. I called, and they told me sorry, it was a mistake, and the refund should go now. Once again, nothing; I called 3 times and got the same answer, so I called the CC company to file a dispute. bad business practices."

"I recently took my truck for an alignment. And they said they are EXPERT with lifted truck alignment. NOT! THEY ENDED UP BROKE MY WHOLE FRONT END. ALL THE BOLTS WAS STRIPPED. BROKEN BALL JOINTS, RACK AND PINION. POWER STEERING PUMP STARTED LEAKING. THEY REFUSED TO COVER THE COST AFTER ONE SIMPLE ALIGNMENT. PLEASE TAKE IT SOMEWHERE ELSE!"

"Terrible experience. Took our jeep there to get the headlights replaced and grille replaced (stolen). I purchased the headlights myself and brought them in, they were supposed to order the grille. I advised them which grille we wanted and approved them to order. They allowed us to drop it off expecting a one day repair. No one told us they didn’t have the grille. Only after 2.5 weeks was it finally admitted. Jeep was there for 5 weeks and we ended up just having to go with a used grille because we just wanted it to be done. After pickup, we discovered we had $1200 worth of parts missing. It was not safe to drive. They offered to give us some that were just removed off another Jeep, convenient. I declined. Also discovered the headlights are not functioning properly either. Now we need to take it to the dealer to finish the repairs. Will not be returning."

"I don't often feel compelled to write reviews unless someone is outright terrible and I never wrote a review of excellence however, in this particular case I was so impressed that I just cant help myself. Since we first walked into the store over a year ago, we have had nothing but the best experiences. Cary and his entire team are true professionals in the industry. They provide honest advice which has ultimately saved us from making many poor and expensive choices on customizing our TRX.. Cary is an extremely knowledgeable and honest business owner who prefers to NOT make a sale rather than to allow us to make poor decisions which, ultimately would be a waste of money. He spent a tremendous amount of time sharing his experiences with certain products and educating us regarding the best options for our build out. In fact, he literally sold us on not purchasing certain products because they would have negative impact on our vehicle. YES! He walked away from a few sales knowing that the information he provided was accurate and would cause us to reconsider... Oddly enough the same qualitative support was provided by his entire staff which is difficult to come by these days. The work quality is second to none. Clean and meticulous. I am impressed beyond words and highly recommend DV8 Motorsports to anyone who wants nothing but the best of the best at a great price. Thank you Cary and crew."

"We just did a 2023 Rubicon build with DV8 and are thrilled. Riley helped us map out a Skyjacker lift, Fuel wheels, Nitto tires, DV8 bumpers, N-FAB steps, and a Bestop slant back. They had everything ordered and ready to go when our Wrangler arrived, turned it around so quickly and everything is exactly how we wanted. Cary, the owner, is super nice and made us feel really comfortable going with DV8. Highly recommend!"